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Feefo

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153 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.6
Serving customers since
2010
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All Products & Services

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Star Rating

127
22
1
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3

Feefo Reviews

Review Filters
Profile Name
Star Rating
127
22
1
0
3
Verified User
G
Verified User
07/28/2026
Validated Reviewer
Review source: Seller invite

Frustrating Experience with Feefo, Wish We Stayed with Trustpilot

If you like being locked into to 12 month contracts with 0 tech support and an out of date product - Go Feefo
Verified User in Financial Services
UF
Verified User in Financial Services
07/28/2026
Validated Reviewer
Verified Current User
Review source: Organic

Feefo are fantastic to use and the customer service is brilliant.

Feefo is Easy to use, the customer support is excellent and has a number of features to suit all your needs.
MM
Maeve M.
07/27/2026
Validated Reviewer
Verified Current User
Review source: Organic

Great value for money and helpful staff

Feefo is much kinder on our budget for the number of review invites we can send out compared to other big-name review platforms. Their staff are super friendly and helpful - Dajana especially has been great with us when we came to her about updating and improving our invite templates. General support staff have also provided good service whenever we have had to contact them. They've also got a great feature called Treefo which lets us do something for the environment automatically and with minimal effort. The timing and frequency settings are all easy to use and give us control over how our customers receive invites without needing to manually send them out.

About

Contact

HQ Location:
Petersfield, United Kingdom

Social

@Feefo_Official

What is Feefo?

Feefo is more than your typical reviews company. Why? Because we collect reliable and constructive reviews, from confirmed customers, that companies can use to truly discover what they’re doing right, and where they can improve. Feedback that tells consumers what people like them feel about different products and services too. We support 6,000+ brands to create transparent, loyal relationships and deliver exceptional services that their customers can depend on - every time. Our bespoke artificial intelligence, smart profiling, review, and compliance solutions help boost client sales, grow customer bases, and cut churn. A Google Partner, our clients can also improve their search and paid conversion rates. We’re proud to work with companies, large and small, from household names to local heroes. We’re equally delighted to be trusted by millions of consumers worldwide.

Details

Year Founded
2010
Website
www.feefo.com