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EvaluAgent

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448 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.5
Serving customers since
2012
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All Products & Services

Profile Name

Star Rating

327
104
9
2
6

EvaluAgent Reviews

Review Filters
Profile Name
Star Rating
327
104
9
2
6
ZA
zaina a.
07/28/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great for Acknowledging Reviews and Gathering Constructive Feedback

I like that you can acknowledge reviews and receive constructive criticism.
Verified User in Telecommunications
UT
Verified User in Telecommunications
07/27/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Enables Targeted Coaching Through Linked Learning & Development

Supports targeted coaching by linking evaluation results to learning and development activities.
Dale John S.
DS
Dale John S.
Payments Technical Support at Live Payments
07/27/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Seamless Evaluations with User-Friendly Interface

I use evaluagent for mid-year and year-end performance reviews, and it helps us analyze and evaluate our workmates efficiently. The UIX is very user-friendly, which makes it easy to navigate. I also find the colors or legend for rating calls very helpful in gauging the calls. The audio integration is seamless, and the API key connection to Amazon Connect allows us to upload calls for review effortlessly. Logging in was straightforward, thanks to the user-friendly interface.

About

Contact

HQ Location:
Middlesbrough, GB

Social

@evaluagent

What is EvaluAgent?

Use AutoQM, AI Agent observability and Conversation Intelligence to uncover what’s broken, fix it fast, and deliver a customer experience your competitors can’t match.

Details

Year Founded
2012