it is useful for tracking your progess as a colleague in the company it has helpful that you can pick specific dates to view feedback. I also like that you can customise an avatar

It is useful for many reasons, can view our quality and pass scores. I can see the kpi report, able to view feedback that I receive from the calls that are marked. I get feedback from my supervisors and there is a record of it so I can see what areas I need to improve on. We can give our suggestions/ideas to improve evaluagent.

I like how effectively Evaluagent combines automation with clear, actionable insights, making the entire quality assurance process far more efficient and impactful. It also solves the issue of limited visibility from QA sampling, and reduces the time and effort spent on manual reviews.