Diabolocom

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67 reviews
  • 1 profiles
  • 20 categories
Average star rating
4.2
Serving customers since
2005
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Diabolocom Reviews

Review Filters
Profile Name
Star Rating
38
19
9
1
0
Quentin D.
QD
Quentin D.
Telephony ManagerMid-Market (51-1000 emp.)
10/08/2026
Validated Reviewer
Verified Current User
Review source: Seller invite

Highly Customizable Telephony with Responsive Support and Ongoing Improvements

Diabolocom is highly customizable, which lets us adapt it to our complex multi-country telephony setup and tailor workflows to our teams' needs. The support team is also responsive and helpful, quick to answer questions and to help us solve issues. On top of that, the product keeps improving, with regular feature updates that add real value over time.
Laurence P.
LP
Laurence P.
Small-Business (50 or fewer emp.)
10/08/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Translated Using AI

Evolving scenarios, but a complex initial handling

The ability to evolve scenarios ourselves
stéphane C.
SC
stéphane C.
Mid-Market (51-1000 emp.)
10/01/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Translated Using AI

Omnichannel and powerful, but ergonomics need improvement

Omnichannel solution with powerful scenarios and flexible configuration. Great value for money +++

About

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HQ Location:
Paris, FR

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What is Diabolocom?

Diabolocom is a cloud-based communication platform designed to enhance customer engagement through integrated voice, chat, and email solutions. Catering primarily to businesses, Diabolocom offers tools for contact center management, enabling organizations to streamline customer interactions and improve service efficiency. Their platform is user-friendly and supports advanced features such as analytics, reporting, and automation, helping companies optimize their customer support processes. For more information, visit their website at https://www.diabolocom.com/en/.

Details

Year Founded
2005