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Descartes Systems Group

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2,222 reviews
  • 19 profiles
  • 30 categories
Average star rating
4.6
#1 in 12 categories
Grid® leader
Serving customers since
1981

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Descartes Systems Group Reviews

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Profile Name
Star Rating
1724
406
61
16
15
NK
Narayan K.
08/04/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Smooth Integration with Stellar Support

I use Descartes Customs & Compliance Suite for regulatory compliance and customs management because it enhances our operational efficiency and financial health. I appreciate its easy-to-use and navigate interface, which is incredibly helpful even when managing data. The integration with other systems is very smooth, and it is much easier to obtain a complete view of our operations, making it a valuable solution. An incredibly valuable feature is its ability to track changes in customs regulations, which is crucial given the complexity of custom regulations. Additionally, the support team was very efficient and guided us throughout the entire implementation process.
Verified User in Import and Export
UI
Verified User in Import and Export
08/04/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

great features to work with

The upsides of using Descartes Forwarding Enterprise suite helps to manage shipments from booking through delivery while integrating documentation, accounting and customer communication into one system.
Verified User in Accounting
AA
Verified User in Accounting
08/04/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Centralized Control with Some UI Drawbacks

I appreciate how Descartes Forwarder Enterprise Suite provides centralized control over shipments, finances, compliance, and customer data, making it easier to manage everything from a unified platform. I also like the real-time tracking capability across air, ocean, and road, alongside the exception alerts for delays, missed connections, and customs holds. Having a single dashboard for all active shipments is very convenient. The setup was pretty easy, which was a relief. Descartes also helps handle shipments execution and logistics workflows, adding an extra layer of efficiency to our operations.

About

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HQ Location:
Waterloo, Ontario

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@descartessg

What is Descartes Systems Group?

Descartes (Nasdaq:DSGX) (TSX:DSG) is the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, security and sustainability of logistics-intensive businesses. Customers use our modular, software-as-a-service solutions to route, track and help improve the safety, performance and compliance of delivery resources; plan, allocate and execute shipments; rate, audit and pay transportation invoices; access global trade data; file customs and security documents for imports and exports; and complete numerous other logistics processes by participating in the world's largest, collaborative multimodal logistics community. Our headquarters are in Waterloo, Ontario, Canada and we have offices and partners around the world.

Details

Year Founded
1981
Ownership
NASDAQ:DSGX