Derdack

Show rating breakdown
137 reviews
  • 2 profiles
  • 3 categories
Average star rating
4.7
Serving customers since
1999

Profile Name

Star Rating

115
20
0
2
0

Derdack Reviews

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Profile Name
Star Rating
115
20
0
2
0
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
04/21/2026
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI

Reliable alerting and strong escalation chain

There are two things I particularly like about the product: firstly, the reliable alerting, and secondly, the escalation chain in case one of the shift-leading employees does not acknowledge/cannot acknowledge the alarm.
Verified User in Alternative Medicine
UA
Verified User in Alternative Medicine
Mid-Market (51-1000 emp.)
04/21/2026
Validated Reviewer
Verified Current User
Review source: Organic

Helpful Notifications That Keep Me Organized

I love the notifications, which help me keep track of information and organize my work papers
Valentin Y.
VY
Valentin Y.
Responsable TechniqueMid-Market (51-1000 emp.)
04/21/2026
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI

Simple to deploy, efficient and affordable, with numerous integrations

The simplicity of setup / activation while meeting the needs of an SME. The dedicated Mobile interface for operators (clean and simple). Numerous integrations. The performances are up to the mark. No slowness or failure in ticket transmission to report. The extremely attractive pricing. The responsiveness of support in general.

About

Contact

HQ Location:
Potsdam, Germany

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What is Derdack?

Derdack is an innovation leader in automating critical notification and communication workflows, in communication-enabling applications and in mobilizing incident management. Founded in 1999, Derdack has its headquarters in Glen Allen, Virginia, Potsdam, Germany and Bern in Switzerland.Derdack’s helps enterprises and global services organizations in over 50 countries and in all verticals to automate and centralize alert notification processes. It provides customers with the ability to reliably distribute critical information to the right people and to respond to critical incidents and emergency situations before they can impact business continuity and customer service levels.

Details

Year Founded
1999
Website
www.derdack.com