Derdack

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137 reviews
  • 2 profiles
  • 3 categories
Average star rating
4.7
Serving customers since
1999

Profile Name

Star Rating

115
20
0
2
0

Derdack Reviews

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Profile Name
Star Rating
115
20
0
2
0
David Y.
DY
David Y.
Infrastructure Operations ManagerMid-Market (51-1000 emp.)
08/13/2025
Validated Reviewer
Verified Current User
Review source: Organic

SIGNL4 is AWESOME product that delivers the functionality that ALL ITSM and Operations teams need.

SIGNL4's ability to deliver notifications promptly, reduce noise, and ease of use stand out. SIGNL4, a world-class support, engages with you to implement a process that works for your business.
Verified User in Higher Education
EH
Verified User in Higher Education
Enterprise (> 1000 emp.)
08/11/2025
Validated Reviewer
Verified Current User
Review source: G2 invite

Recent convert

When we rolled this out to two different teams, the response from our technical folks has been quite positive, which is not typical for most applications. One team is using SIGNL4 primarily to respond to alerts generated by Zabbix. The integration was quite easy to set up. The other team relies on it for call routing for different members of an on-call team.
David Y.
DY
David Y.
Infrastructure Operations ManagerMid-Market (51-1000 emp.)
06/05/2025
Validated Reviewer
Verified Current User
Review source: Organic

A great business partner that understands the complexities of alert notification

They are continually improving and taking feedback from customers. In this arena of notifications there are so many possibilities with today's mobile connected world and Derdack is there helping you implement these technologies to ensure your end users are getting the notification when and how they want.

About

Contact

HQ Location:
Potsdam, Germany

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What is Derdack?

Derdack is an innovation leader in automating critical notification and communication workflows, in communication-enabling applications and in mobilizing incident management. Founded in 1999, Derdack has its headquarters in Glen Allen, Virginia, Potsdam, Germany and Bern in Switzerland.Derdack’s helps enterprises and global services organizations in over 50 countries and in all verticals to automate and centralize alert notification processes. It provides customers with the ability to reliably distribute critical information to the right people and to respond to critical incidents and emergency situations before they can impact business continuity and customer service levels.

Details

Year Founded
1999
Website
www.derdack.com