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Customers.ai

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429 reviews
  • 1 profiles
  • 8 categories
Average star rating
4.8
Serving customers since
2018

Profile Name

Star Rating

401
20
2
0
6

Customers.ai Reviews

Review Filters
Profile Name
Star Rating
401
20
2
0
6
Brishabh S.
BS
Brishabh S.
Content creator at HelpingDesi
03/05/2025
Validated Reviewer
Verified Current User
Review source: Organic

Best for Instagram DM Automation and auto reply

1. Easy to use & easy to setup 2. Easy to explain to Team and Clients on how to use Mobile Monkey effectively. 3. Text messaging marketing, SMS Marketing 4. Funnel Builder 5. Lead gathering 6. Sales Conversions 7. Analytics
Lemar b.
LB
Lemar b.
Field Enumerator at Philippine Statistics Authority and Multi-skilled Virtual Assistant
03/04/2025
Validated Reviewer
Verified Current User
Review source: Organic

The Best Retargeting Campaign We’ve Ever Run

We were launching a campaign for one of our new products and had a really specific audience we wanted to target with Instagram and Facebook ads. We built our Customers.ai audience two months ahead of time so we’d have a big enough list to work with. When we launched, we used that retargeting audience along with a lookalike audience. The CTRs and engagement were incredibly high! Easily one of our best campaigns in terms of engagement. More importantly, we saw a substantial number of SQLs come through. That’s what I love most about Customers.ai. It helps refine our Facebook and Instagram targeting by creating lists of people who already visit our site. It’s true retargeting. I also appreciate the journey tracking feature—many Instagram users don’t convert immediately, but now we can see if they return later through another channel. This has helped prove that our social media efforts drive actual leads and revenue. Bonus: setting up Facebook audiences is super easy, and they auto-update, so there’s no manual refreshing needed!
Verified User in Outsourcing/Offshoring
UO
Verified User in Outsourcing/Offshoring
03/03/2025
Validated Reviewer
Verified Current User
Review source: Organic

Good Data = More Leads & Shorter Sales Time

Customers.ai was brought in to help improve marketing and sales processes and the impact has been clear from the start. The technology is solid, the data is reliable, and the platform itself is easy to set up and figure out. Implementing automations and setting up audiences took seconds to learn. Both teams utlizing the platform are seeing efficiencies, lead generation is more streamlined, and the sales process is moving faster. The quality of the data is one of the biggest strengths. It’s accurate, detailed, and gives both teams exactly what they need. I love that instead of the teams working in silos, marketing and sales are aligned. We’ve seen a noticeable increase in SQLs and a shorter time to sale. From an operational standpoint, the platform is doing what it was brought in to do and we are happy with the results so far.

About

Contact

HQ Location:
Boston, Massachusetts

Social

@CustomersAI

What is Customers.ai ?

Customers.ai is a customer engagement and analytics platform that leverages artificial intelligence to help businesses enhance their customer interactions. The platform provides tools for personalized marketing, customer insights, and automated communication, enabling companies to improve customer satisfaction and drive growth. By utilizing data-driven strategies, Customers.ai aims to optimize customer experiences and foster long-term relationships.

Details

Year Founded
2018
Website
customers.ai