Product Avatar Image

Customers.ai

Show rating breakdown
429 reviews
  • 1 profiles
  • 8 categories
Average star rating
4.8
Serving customers since
2018

Profile Name

Star Rating

401
20
2
0
6

Customers.ai Reviews

Review Filters
Profile Name
Star Rating
401
20
2
0
6
Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
03/16/2025
Validated Reviewer
Verified Current User
Review source: Organic

A Great Platform for Lead Capture

The customer support is probably the best I have seen. You get a dedicated person that will get on calls with you face to face and help you with all your lead capture and integrations into other platforms. I have been working with Shawn and he is fantastic! Shawn has gone over and above to help me and advise my business in an effort for me to get the best results from the lead capture.
carl nino luis g.
CG
carl nino luis g.
Business Intelligence - PowerBI Engineer | Data Driven Decisions
03/15/2025
Validated Reviewer
Verified Current User
Review source: Organic

A Huge Improvement In How We Handle Leads

We've seen a real improvement in how we handle leads since we started using Customers.ai. It's not just company info that we are getting. They give us solid details on actual people – names, emails, LinkedIn, even how they're interacting with us (the customer journey feature is awesome). That's made a big difference in getting the right leads to the right people on our team and making our outreach way more effective. The Salesforce integration has been a huge time-saver too. Leads just flow into our CRM automatically and they can be routed properly. It keeps everything organized and makes following up a lot easier. It's really helped keep things efficient. And honestly, it's just easy to use. Some lead tools are a headache but this one was quick to set up, and our team picked it up fast. The data we get is way better than I expected and the number of people its able to pick up has been especially impressive.
Verified User in Automotive
AA
Verified User in Automotive
03/12/2025
Validated Reviewer
Verified Current User
Review source: Organic

Customer support team is awesome!

I really appreciate that when you sign up and get the service running that there is proactive action on their end to make sure that you're successful. Regular follow ups, support with integration on advertising channels etc. Hailey has been our rep and she has far exceeded our expectations.

About

Contact

HQ Location:
Boston, Massachusetts

Social

@CustomersAI

What is Customers.ai ?

Customers.ai is a customer engagement and analytics platform that leverages artificial intelligence to help businesses enhance their customer interactions. The platform provides tools for personalized marketing, customer insights, and automated communication, enabling companies to improve customer satisfaction and drive growth. By utilizing data-driven strategies, Customers.ai aims to optimize customer experiences and foster long-term relationships.

Details

Year Founded
2018
Website
customers.ai