What I really appreciate about Customers.ai is its accurate lead intelligence. It has made a big difference in how we capture and qualify leads, providing clear insights into who is genuinely interested. As a result, we are bringing in higher-quality leads, and the impact has been clear, my manager and VP have seen the results firsthand. On top of that, the platform is easy to use. It integrates seamlessly with Salesforce and our ESP, making outreach much more efficient. At the end of the day, my job is to generate leads, and Customers.ai has made that process much more effective.

As a training coach, I work with a lot of software and Customers.ai is one of the best sales and marketing tools I've seen come through my door. It’s simple to use and doesn’t require much setup. The whole team picked it up quickly. On my side, I’ve been testing it internally and analyzing the results so I can train our team to use it effectively. It’s very clear how it helps our marketing and sales teams from an efficiency and results standpoint. It honestly seems too good to be true and I’m getting a better sense of why everyone is raving about it. I appreciate that the email capture works on both the general visitor ID front and all types of forms (the data seems to be extremely accurate). We seeing warm leads come through and the people are opening our emails. I really appreciate all the integration api options too. It makes our life on the tech side much easier and doesn’t require a bunch of zaps or makes.

I've been looking for a way to make our ad targeting more precise and when I heard about Customers.ai, I wanted to give it a shot. After a few months of using it, I was pretty impressed with our Facebook retargeting performance – CPA dropped 50% and sales were up 70%. We actually tested the audiences to get an accurate picture before just switching everything out. We had been using just the FB pixel for retargeting and while it wasn’t terrible, it definitely wasn't as good as it should be or used to be. With Customers.ai, we were able to build these really focused retargeting audiences using their visitor identification and contact enrichment tools. It’s a smaller, more high-intent audience but it’s working out well and tests showed it working much better than our existing audience. Now we run both just to ensure we aren’t missing anyone. Results? Facebook ad costs have gone down and sales have gone up. I also decided to try it on TikTok. Although there isn’t a native integration like on Facebook, setting up the Customers.ai audience was pretty straightforward and easy from a technical setup standpoint. I’m still testing on TikTok but what I’ve seen so far looks promising. Overall, I like that Customers.ai gives me better audience data for my retargeting campaigns.