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Customer Thermometer

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16 reviews
  • 1 profiles
  • 1 categories
Average star rating
3.9
Serving customers since
2010

Profile Name

Star Rating

10
2
2
0
2

Customer Thermometer Reviews

Review Filters
Profile Name
Star Rating
10
2
2
0
2
Verified User in Consumer Goods
UC
Verified User in Consumer Goods
12/11/2018
Validated Reviewer
Review source: G2 invite
Incentivized Review

Easy feedback

You want to make sure getting feedback is as simple as possible, or people won’t do it. This is so simple you don’t even have to think. Immediate feedback.
Josh B.
JB
Josh B.
Director of Client Development and Support at Multipub
10/26/2018
Validated Reviewer
Review source: G2 invite
Incentivized Review

Good low cost solution, like that you only pay when you need to

Ability to buy blocks of usage, ease of integration with existing ticketing system.
Verified User in Law Practice
UL
Verified User in Law Practice
10/27/2017
Validated Reviewer
Review source: G2 invite
Incentivized Review

Simple feedback but not extensive enough

It's easy to use, very simple and collects data in a nice-looking dashboard. The idea behind it is simple and we can implement it quite easily across our platforms.

About

Contact

HQ Location:
Brighton, United Kingdom

Social

@CustThermometer

What is Customer Thermometer?

Customer Thermometer is a market-leading customer feedback solution that offers businesses a unique and innovative way to engage with their customers. Known for its one-click feedback email signature buttons, Customer Thermometer enables companies to gain real-time insights into customer satisfaction and employee engagement. The tool is designed to be user-friendly, requiring minimal effort from respondents, which helps in achieving high response rates. Customers can express their feelings about a service or product quickly and effortlessly, providing businesses with actionable data to improve their customer experience, reduce churn, and foster loyalty.The platform is easily integrable with major email service providers and helpdesk software, giving businesses the flexibility to add it to emails, receipts, helpdesk tickets, and more. Customer Thermometer’s analytics dashboard provides comprehensive reports, alerting, and real-time data, allowing companies to respond promptly to customer feedback and identify trends over time.

Details

Year Founded
2010