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Customer Thermometer

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16 reviews
  • 1 profiles
  • 1 categories
Average star rating
3.9
Serving customers since
2010

Profile Name

Star Rating

10
2
2
0
2

Customer Thermometer Reviews

Review Filters
Profile Name
Star Rating
10
2
2
0
2
Andy E.
AE
Andy E.
Writer and Researcher
08/09/2019
Validated Reviewer
Review source: Organic

more interested in taking your money than helping you out

the software is easy to set up and integrate into your emails and website. I like that it saves customers' initial rating with a single click and then allows them to leave an additional comment optionally.
PS
pooja s.
07/16/2019
Validated Reviewer
Review source: G2 invite
Incentivized Review

A tool or method to measure the performance or health of a business.

Best solution to stabilize your business: Keep tracking customer responses and make them happy by improving services. The thermometer shows us the customer's mood for the product, and we can get responses on why the customer is unhappy.
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
07/16/2019
Validated Reviewer
Review source: G2 invite
Incentivized Review

wonderful software

customer response must require for good business. this tool is awesome to get response of the customers. it provide feature to get response of the customer and get it on the scale. so that we can understand what customer need more attention

About

Contact

HQ Location:
Brighton, United Kingdom

Social

@CustThermometer

What is Customer Thermometer?

Customer Thermometer is a market-leading customer feedback solution that offers businesses a unique and innovative way to engage with their customers. Known for its one-click feedback email signature buttons, Customer Thermometer enables companies to gain real-time insights into customer satisfaction and employee engagement. The tool is designed to be user-friendly, requiring minimal effort from respondents, which helps in achieving high response rates. Customers can express their feelings about a service or product quickly and effortlessly, providing businesses with actionable data to improve their customer experience, reduce churn, and foster loyalty.The platform is easily integrable with major email service providers and helpdesk software, giving businesses the flexibility to add it to emails, receipts, helpdesk tickets, and more. Customer Thermometer’s analytics dashboard provides comprehensive reports, alerting, and real-time data, allowing companies to respond promptly to customer feedback and identify trends over time.

Details

Year Founded
2010