For a successful business we need to know the customer response over our product. And have to attend all the queries and suggestions. Customer Thermometer is the application software. Where we can take the customer reviews about the product and services. So that we won't loss the customer

able to get feedback from customers in a timely manner

1. Simplicity - you ask the customer 1 question and all they need to do is to click one of the 4 ratings but can also leave optional feedback if required. You can set the Thermometer to send an email notification as soon as the customer clicks on a rating, you then know how your customer feels instantly and can address any dissatisfaction in real-time 2. Ease of use - creating Thermometers is quick and easy with many customisable features. Sending the thermometers is also easy. You can create many different Thermometers depending on the transaction or event you are seeking feedback on and also have the ability to archive and retrieve archived Thermometers which makes managing your programmes a breeze 3. Support - the Ministry of Magic are amazing. Nothing is too much trouble for them. Any question i asked was answered quickly with full details and directions, often giving options that i hadn't considered 4. Reporting - the graphical dashboards on view are amazing and all update in real-time. There is no need to spend time creating graphical reports as these can easily be snipped and used in presentations and the like. The reporting tools and charts also help massively with analysis and counter-measures 5. Flexibility - everything in this tool is flexible and customisable, you can even add tags to your email body that includes specific details of the event or transaction to further personalise the email. The more details you can give to the customer, the less vague any feedback will be and the easier it becomes to resolve any issues. You can create a Thermometer and upload a list of contacts and transaction/event data and send in bulk or you can add the Thermometer icons and hyperlinks to your own email signature and ask for your own personal feedback. The options are endless