Custify has become the backbone of how our Customer Success team operates, and the difference shows in day-to-day workflow rather than just in a dashboard that looks nice. The UI is clean and genuinely fast to navigate — building a new customer segment or filtering accounts by health score takes a couple of clicks instead of the ten-minute spreadsheet exercise it used to be. Our CSMs picked it up with almost no training, which says a lot about the UX design.

Keep track of customers' health and have everything centralized in one place

Custify gives us a the possibility to track client health across multiple accounts without getting lost in spread-out data. The ability to aggregate health scores, platform usage, and touch points combined with the AI supported automation saves hours each week.