Custify
532 reviews
- 1 profiles
- 9 categories
Average star rating
4.7
Serving customers since
2017
All Products & Services
Custify Reviews
MW
Margaux W.
Responsive Support Team and Time-Saving AI Automation
They have a supportive team that is always responsive and helps to get things done like configuraton and best practices. Since the last release we are using the AI to automated more and more things which is great as it is more time saving.
SS
Selina S.
Custify Streamlines CSM Work with Reporting, Segmentation, and NPS in One Place
Custify makes life easier for CSMs. It brings management reporting, a complete customer overview, segmentation, and NPS scores all under one roof. As a result, there’s no need to rely on multiple tools, which saves time and keeps everything more streamlined.
MK
Marja K.
Custify’s AI Summaries and Sentiment Analysis Save Us Time
We relied before on another SaaS software and tried to implement the Customer Success workflow there but we’ve failed, it was just not built for Customer Success it was rather a CRM. The decision for Custify was made because of the AI integration, especially the automated conversation summaries and sentiment analysis are tools that really save time.
About
What is Custify?
Custify is a customer success platform designed to help businesses manage and improve customer relationships. It offers tools for tracking customer engagement, monitoring health scores, and automating workflows to enhance retention and satisfaction. By providing actionable insights, Custify enables organizations to proactively address customer needs and drive growth. For more information, visit their website at [custify.com](https://www.custify.com).
Details
Year Founded
2017
Website
www.custify.com