I really appreciate Craft.io's responsiveness in product matters like responding to incidents, handling feature requests, best practices, and sharing the roadmap. It's great that everything was working properly when we needed it urgently, like for our SAFe planning sessions every three months.

I like the flexibility Craft.io offers in defining my own process that best fits the needs of the organisation and being able to create the views needed through each stage of the product lifecycle. The Linear integration also helps reduce friction between product and engineering and minimises the manual updates required to ensure effective customer communication on delivery. The ideas portal is also an important feature, along with the ability to create and publish roadmaps to customers. The initial setup was straightforward, with no real issues.

I love how Craft.io has become our single source of truth for product roadmaps and dependency mapping, helping break down silos across teams and making collaboration much clearer. The tool is easy to learn, flexible, and has been especially embraced by our design and UX teams, who now use it daily. The support from Craft.io's team has also been fantastic, always available to answer questions and guide us through the setup.