The fact that best practices are built in and easily available

I managed to give a lot of visibility to my direction on our product's roadmap, the tool is simple, integrates with our development system, avoiding rework, I am loving using it.

I've been using Craft on a daily basis for the past few months. Supports simple to quite complex projects, that span across business segments. Very easy to add new fields and shape the data the way you want them Very easy to create new views and slice & dice the data in multiple ways UI is easy to understand and navigate Has improved the way we manage the backlog, prioritize items, prepare the committed and uncommited roadmap and have a consolidated view across all our business segments. Bidirectional Jira integration, that can work across different Jira Projects. Implementation was been straight forward from Craft's side. Delays were due to us having to re-think our processes and align with best practices The customer success team have been absolutely fabulous so far, going the extra mile on many occasions. Also Craft have been very responsive in our requests for new features / enhancements.