I use Condens.io with my students almost daily. After trying out several platforms for UX research, Condens emerged as the most affordable option that also offers all the features we need, from automatic transcription and real-time collaboration to sophisticated evaluation.
Condens has been an awesome platform that has helped our Research Team easily capture the important data from a variety of channels and more importantly provide visibility into what we learned to our Stakeholders. On top of that the Condens team has been great to work with.
It meets my needs, and in an excellent way.
I want to make transcriptions of my interviews so I can a) analyse them well b) share my experience with my teammates. I find it's very helpful for them to review an interview quickly and we all code together. The best part is the way it can very accurately judge different voices, and capture words really well, as compared to other transcription tools I've tried.
Additional bonus: it follows GDPR guidelines. So I feel very comfortable uploading my data on it.