Cisco

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27,737 reviews
  • 137 profiles
  • 164 categories
Average star rating
4.3
#1 in 18 categories
Grid® leader
Serving customers since
1984
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WAN Optimization

12 reviews

Accelerate your applications and optimize quality of experience for your users.

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Cisco Hyperlocation

12 reviews

Cisco Hyperlocation delivers exceptional indoor location accuracy using your Cisco indoor Wi-Fi. Three Cisco technologies-the next-generation Hyperlocation Aironet 4800 access point, Connected Mobile Experiences (CMX) location engine, and CMX Location SDK-work together to enhance both accuracy and refresh rate for precision navigation, engagement, analytics and other location services.

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Cisco vManage

12 reviews

We securely connect everything to make anything possible.

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Cisco SecureX

12 reviews

Cisco SecureX is the broadest, most integrated security platform that connects the breadth of Cisco's integrated security portfolio and the customer's infrastructure for a consistent experience.

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Cisco Gatekeeper/Multimedia Conference Manager

11 reviews

The Cisco Multimedia Conference Manager (MCM) feature bundle includes two features: the Cisco IOS H.323 Gatekeeper and the MCM Proxy. The Cisco IOS Gatekeeper described below is a supported feature in the Cisco IOS platforms. However, the MCM Proxy function has been superseded by the more powerful Cisco Multiservice IP-to-IP Gateway.

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Cisco Nexus Dashboard

11 reviews

Cisco Nexus Dashboard is a unified automation and operations platform designed to simplify the management of data center networks. By integrating configuration, operation, and analysis services into a single interface, it enables IT operations teams to efficiently oversee the entire infrastructure lifecycle—from initial setup and capacity planning to ongoing management and troubleshooting. This consolidation eliminates the need for multiple tools and credentials, streamlining workflows and reducing operational complexity. Key Features and Functionality: - Single Sign-On : Facilitates seamless interaction between Cisco Nexus Dashboard and its hosted services, allowing operators to log in once and access various services and site controllers without repeated authentication. - Unified Operations Platform: Built on a modern microservices architecture, the platform supports horizontal scaling and co-hosts a comprehensive suite of day-2 operations applications, reducing the burden of software and hardware lifecycle maintenance. - Persona-Based Dashboard: Offers tailored views for administrators and operators. Administrators can manage platform infrastructure services, install and upgrade services, and set up common sites and services. Operators gain an aggregate view of site health, navigate to insights services, and implement policy changes across multiple sites, including public cloud environments. - Common Infrastructure Services: Provides essential services such as site onboarding, authentication domains, role-based access control , notification services, and API services, ensuring a cohesive and efficient operational environment. Primary Value and Problem Solved: Cisco Nexus Dashboard addresses the challenges of managing complex, diverse, and distributed network infrastructures by unifying disparate toolsets and experiences into a single, intuitive platform. This integration minimizes manual processes, reduces the potential for human error, and accelerates issue resolution through proactive insights and automation. By providing a centralized view and control over data center networks, it enhances operational efficiency, ensures network reliability, and supports the rapid provisioning of services to meet evolving business demands.

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Cisco Enterprise Content Delivery System (ECDS)

10 reviews

The Cisco Enterprise Content Delivery System is a predictable, scalable, and versatile solution that helps organizations optimize video distribution over their existing WAN infrastructure. As a core component of the Cisco medianet architecture, the Cisco Enterprise Content Delivery System integrates into your existing network. When deployed with Cisco Wide Area Application Services, it provides a complete WAN optimization solution for data and video.

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Cisco Unified Contact Center Enterprise

10 reviews

Unified Contact Center Enterprise helps you deliver proactive and highly personalized customer experiences for contact centers with up to 24,000 agents.

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Cisco IoT Control Center

10 reviews

Jasper, now part of Cisco, is a global Internet of Things (IoT) platform leader.

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Cisco Reviews

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Star Rating
17552
7871
1740
363
209
Rahul S.
RS
Rahul S.
Management Information System ExecutiveMid-Market (51-1000 emp.)
11/07/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Flexible Cloud Calling and Strong Admin Tools, but Migration and Pricing Take Planning

I like the flexibility of being able to use the same business number across desktop, mobile, and desk phones. Features such as call handoff and device switching make it much easier to stay reachable when I’m moving between locations, without having to constantly think about which device I’m on. The Microsoft Teams integration is also a helpful addition for organizations that already depend on Teams for day-to-day work. On the administration and reliability side, the platform stands out as well. Control Hub gives a centralized place to manage users, devices, and calling configurations, which simplifies ongoing maintenance and changes. The business continuity options are valuable too, since they help keep communication available during network or infrastructure disruptions. I’ve also found the newer AI features—especially call summaries and action items—useful for tracking conversations and follow-ups without needing to manually document everything.
Rahul S.
RS
Rahul S.
Management Information System ExecutiveMid-Market (51-1000 emp.)
11/07/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Strong AI and Unified Agent Desktop, But Customization and Add-On Costs Add Up

One thing I really appreciate is how it helps maintain context when a customer moves between different support channels or gets transferred to another agent. With interaction history and customer information available in a unified agent desktop, customers don’t have to repeat themselves as often, and agents can pick up the conversation without losing momentum. The CRM integrations are also helpful, since they make it easier to pull relevant business information into the support process at the right time. The AI capabilities are another major strength. Real-time response suggestions, automatic interaction summaries, and AI-powered quality analysis can cut down on the administrative work agents typically face after conversations. I also find the supervisor insights valuable for spotting recurring customer issues and getting a clearer view of where the support team needs improvement.
Rahul S.
RS
Rahul S.
Management Information System ExecutiveMid-Market (51-1000 emp.)
11/07/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Flexible Event Platform with Powerful Networking, Reporting, and CRM Integrations

I like the flexibility it offers for organizing different types of events. Features such as branded registration pages, multi-track agendas, ticketing, and customizable event spaces make it possible to build a more complete experience, rather than simply hosting a live presentation. The networking and reporting capabilities also stand out to me. Attendee profiles, private networking, sponsor engagement, and detailed event reports help organizers understand what people actually did during an event—not just how many people attended. I also appreciate the CRM integrations, which make it easier to carry event data into follow-up activities.

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Phone:
847-678-6600
HQ Location:
San Jose, CA

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What is Cisco?

Cisco delivers the critical infrastructure to help organizations thrive in the AI era. By fusing networking, security, observability, and collaboration, we power how people and technology work together.

Details

Year Founded
1984
Ownership
NASDAQ:CSCO
Website
www.cisco.com