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Chatwoot

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16 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.5
Serving customers since
2020
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Chatwoot Reviews

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Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
09/03/2020
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Verified Current User
Review source: G2 invite
Incentivized Review

Promising simple live chat tool

This tool has most of the basic features you would need in a live chat. It's very flexible, so you can use it either on your website or to reply to messages to a Facebook page or Twitter profile. The setup is very easy to accomplish. Also, it has a self-hosted option, which is very hard to find in similar live chat software.

About

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HQ Location:
San Francisco, US

Social

What is Chatwoot?

Chatwoot Inc is a modern customer engagement platform designed to enhance communication and interaction between businesses and their customers. By consolidating communications from various channels—such as email, social media, live chat, and messaging apps—into a unified inbox, Chatwoot allows businesses to streamline their customer service operations. Its platform supports collaboration among team members, offers automation features, and provides insightful analytics to improve customer support efficiency. A versatile tool suitable for companies of all sizes, Chatwoot aims to improve customer satisfaction and engagement through its intuitive interface and robust feature set.

Details

Year Founded
2020