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Centrical

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128 reviews
  • 1 profiles
  • 8 categories
Average star rating
4.6
Serving customers since
2013
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Centrical Reviews

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Profile Name
Star Rating
103
21
3
1
0
Verified User in Consumer Services
AC
Verified User in Consumer Services
11/21/2023
Validated Reviewer
Verified Current User
Review source: Organic

The gamified experience!

the store and challenges that are userfriendly
OS
Ockert S.
11/21/2023
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Staff Empowerment

I have been working with Centrical for over a year now, and work on implementing a brand new narrative. The customer & technical support that they provided during the process was fantastic. I was not part of the original team implementing gameON but from my experience, it was fast, informed, targeted and made it fit for purpose for my business. Centrical is an easy platform for staff to utilize and with the number of features it provides, it creates the perfect balance between work, reward & recognition. We have seen a huge increase in engagement, recognitions and success by creating a targeted approach on how we embed and track KPIs. We have tapped into various products they offer to increase staff empowerment to take control of their training and embedment and upskill themselves. Leaders found the ease of integrating their coaching opportunities into the platform by creating specific missions, and our onboarding managers have promoted the use of evaluations during the probation period.
Daniel W.
DW
Daniel W.
11/21/2023
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great software, great company

Centrical is a fantastic platform for providing real-time recognition and reward to employees. The software allows you to gamify performance management, motivate people to learn and open up new avenues for communication. We love the shop, it creates a real buzz in the office when people can spend their rewards on things they want.<br><br>The Centrical team are wonderful too. They're very supportive not just through rollout, they stick around and are proactively engaged throughout.

About

Contact

HQ Location:
New York, US

Social

@centrical

What is Centrical?

Centrical is the Workforce Orchestration System for the hybrid frontline, where people and AI agents play as one team. Across sales, service, and operations, Centrical turns business goals into adaptive performance programs, building and running the KPIs, learning, coaching, simulations, and challenges needed to turn strategy into frontline behavior, and behavior into outcomes. The system connects these in one continuous loop, adjusting as performance and behavior change so organizations move from strategy to execution faster, while people remain in control of the decisions and judgment that matter. Founded in 2013, Centrical serves Fortune 500 enterprises across 150 countries and 60 languages, with offices in New York, Tel Aviv, and London. Customers include adidas, DHL, Deutsche Telekom, IHG, and two top-five U.S. banks. Centrical is recognized as a leader in Workforce Engagement Management by Frost & Sullivan and QKS Group.

Details

Year Founded
2013
Website
centrical.com