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Case Status

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54 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.6
Serving customers since
2018

Profile Name

Star Rating

41
11
1
1
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Case Status Reviews

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Profile Name
Star Rating
41
11
1
1
0
Verified User in Legal Services
AL
Verified User in Legal Services
05/13/2025
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Great Customer Service

We're switching our CMR at the same time as implementing Case Status. We're not up and running with our new CRM quite yet, but we've gone through the admin training with Caleb, our implementation manager. Caleb has been beyond helpful and patient as we learned what Case Status has to offer and how to use it. We've seen how Case Status is going to make our paralegals much more efficient, not just in terms of client updates, but also in receiving documents from clients. We believe it will allow our pre-litigation paralegals to handle a higher volume of cases and still be efficient.
Verified User in Legal Services
UL
Verified User in Legal Services
05/13/2025
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

CASE UPDATES

I like how we can automatically send updates to the client once a case phase changes. This helps keep the clients updated about their case.
Denis R.
DR
Denis R.
Case Manager
05/13/2025
Validated Reviewer
Verified Current User
Review source: Organic

Radically transforming the way law firms Communicate with their clients.

The simple way to communicate with my clients and have them to be on top of their cases in real-time.

About

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HQ Location:
Charleston, SC

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Case Status: Intelligent Client Experience. Made Simple.

Case Status is an AI-powered Client Intelligence platform built for modern law firms. At the core of Case Status is Client Intelligence—the AI system that helps firms understand client sentiment, track engagement, and manage communication proactively at scale. By combining automation, artificial intelligence, and seamless integrations, Case Status transforms client communication from a reactive task into a managed, insight-driven operation. Through a branded mobile app and web portal, firms deliver real-time updates, automate routine outreach, and provide clients with 24/7 access to case information—reducing uncertainty while freeing staff from repetitive calls and emails. Powered by Client Intelligence, Case Status goes beyond messaging to identify risk early, personalize communication, and support stronger client relationships that drive efficiency and growth. Trusted by 400+ firms nationwide, Case Status reduces client calls and emails by over 50%, increases client satisfaction, and delivers measurable ROI. Case Status: Intelligent Client Experience. Made Simple.

Details

Year Founded
2018
Website
casestatus.com