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Case Status

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54 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.6
Serving customers since
2018

Profile Name

Star Rating

41
11
1
1
0

Case Status Reviews

Review Filters
Profile Name
Star Rating
41
11
1
1
0
DC
Desiree C.
05/09/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Case Status has been a beneficial tool for our office and has enhanced the client experience.

The upsides to using Case Status is it helps us track client treatment.
Verified User in Legal Services
UL
Verified User in Legal Services
05/09/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Review of Case Status

The upside is that the filtering options are pretty good and I can customize what columns I want to see.
Jenna C.
JC
Jenna C.
05/09/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Tool for Constant Communication

Ease of communication and options for automations and reviews. Account manager Micah makes the app better by communicating all updates and helping implement desired changes.

About

Contact

HQ Location:
Charleston, SC

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Case Status: Intelligent Client Experience. Made Simple.

Case Status is an AI-powered Client Intelligence platform built for modern law firms. At the core of Case Status is Client Intelligence—the AI system that helps firms understand client sentiment, track engagement, and manage communication proactively at scale. By combining automation, artificial intelligence, and seamless integrations, Case Status transforms client communication from a reactive task into a managed, insight-driven operation. Through a branded mobile app and web portal, firms deliver real-time updates, automate routine outreach, and provide clients with 24/7 access to case information—reducing uncertainty while freeing staff from repetitive calls and emails. Powered by Client Intelligence, Case Status goes beyond messaging to identify risk early, personalize communication, and support stronger client relationships that drive efficiency and growth. Trusted by 400+ firms nationwide, Case Status reduces client calls and emails by over 50%, increases client satisfaction, and delivers measurable ROI. Case Status: Intelligent Client Experience. Made Simple.

Details

Year Founded
2018
Website
casestatus.com