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Case Status

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54 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.6
Serving customers since
2018

Profile Name

Star Rating

41
11
1
1
0

Case Status Reviews

Review Filters
Profile Name
Star Rating
41
11
1
1
0
JL
Jason L.
05/09/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Great idea, but getting clients to use it is challenging

The overall idea is wonderful & makes client communication extremely easy.
Paul G.
PG
Paul G.
05/08/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Vice President of Business Development & Operations

Utilizing Case Status is one of the most effective ways to ensure consistent and efficient client communication. It eliminates the need to track email recipients or missed calls manually, streamlining internal coordination. Clients remain well-informed about the status of their matters and feel genuinely valued throughout the process. Also, the product was very easy to implement, and their customer support and customer success teams are second to none.
Jeremy S.
JS
Jeremy S.
05/08/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Case Status has been a game-changer for our team!

It significantly reduces the time spent on phone calls by centralizing all communications in one place. The platform's AI features are particularly impressive, providing timely updates and ensuring we never miss important matter communications. This tool has streamlined our workflow and enhanced our efficiency. Highly recommend!

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HQ Location:
Charleston, SC

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Case Status: Intelligent Client Experience. Made Simple.

Case Status is an AI-powered Client Intelligence platform built for modern law firms. At the core of Case Status is Client Intelligence—the AI system that helps firms understand client sentiment, track engagement, and manage communication proactively at scale. By combining automation, artificial intelligence, and seamless integrations, Case Status transforms client communication from a reactive task into a managed, insight-driven operation. Through a branded mobile app and web portal, firms deliver real-time updates, automate routine outreach, and provide clients with 24/7 access to case information—reducing uncertainty while freeing staff from repetitive calls and emails. Powered by Client Intelligence, Case Status goes beyond messaging to identify risk early, personalize communication, and support stronger client relationships that drive efficiency and growth. Trusted by 400+ firms nationwide, Case Status reduces client calls and emails by over 50%, increases client satisfaction, and delivers measurable ROI. Case Status: Intelligent Client Experience. Made Simple.

Details

Year Founded
2018
Website
casestatus.com