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Case Status

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54 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.6
Serving customers since
2018

Profile Name

Star Rating

41
11
1
1
0

Case Status Reviews

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Profile Name
Star Rating
41
11
1
1
0
Patricia A.
PA
Patricia A.
05/13/2025
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Easy to use

Its an easy way of getting updates to clients on their case and it gives the clients an easy way of getting in contact with us.
HO
Howard O.
05/13/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Our clients and staff love this program.

Clients love this program because they have an easy app to use to communicate with their assigned paralegals. Staff like this app because it saves them time in conveying simple information and reduces telephone calls. Case Status is a stand-alone website; however, ours runs in a frame within our Litify program. Case Status has assigned us a Customer Support person who touches base weekly. Our executive summary shows 72% of our clients are engaged in the program. It has saved us 8,969 telephone hours in the last 365 days. I am a big fan.
Sheila H.
SH
Sheila H.
05/13/2025
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Great Tool for Client Contact and Success

I can text with the client seamlessly and get instant feedback. Also great for increasing Google reviews!

About

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HQ Location:
Charleston, SC

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Case Status: Intelligent Client Experience. Made Simple.

Case Status is an AI-powered Client Intelligence platform built for modern law firms. At the core of Case Status is Client Intelligence—the AI system that helps firms understand client sentiment, track engagement, and manage communication proactively at scale. By combining automation, artificial intelligence, and seamless integrations, Case Status transforms client communication from a reactive task into a managed, insight-driven operation. Through a branded mobile app and web portal, firms deliver real-time updates, automate routine outreach, and provide clients with 24/7 access to case information—reducing uncertainty while freeing staff from repetitive calls and emails. Powered by Client Intelligence, Case Status goes beyond messaging to identify risk early, personalize communication, and support stronger client relationships that drive efficiency and growth. Trusted by 400+ firms nationwide, Case Status reduces client calls and emails by over 50%, increases client satisfaction, and delivers measurable ROI. Case Status: Intelligent Client Experience. Made Simple.

Details

Year Founded
2018
Website
casestatus.com