Product Avatar Image

Case Status

Show rating breakdown
54 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.6
Serving customers since
2018

Profile Name

Star Rating

41
11
1
1
0

Case Status Reviews

Review Filters
Profile Name
Star Rating
41
11
1
1
0
Roberto V.
RV
Roberto V.
05/14/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Great software to have better communication with the client

Case Status makes it much easier to maintain clear, consistent communication with our clients. What I value most is its ability to send and receive text messages in a centralized way, so clients stay informed about their case without having to call the office. It reduces unnecessary phone calls and provides a professional, automated yet personal line of contact. Clients appreciate the real-time updates, and our team saves time by streamlining repetitive communication. It's easy to use, integrates smoothly into our daily workflow, and improves client satisfaction.
Verified User in Law Practice
UL
Verified User in Law Practice
05/14/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Case Status usage

Support team and tech are alaways open to solve any issue
Verified User in Law Practice
UL
Verified User in Law Practice
05/14/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Easy way to be connected

Easy connection with clients, clients get automatic updates, and Clients can log their treatment. Send me reminders if I miss clients' messages.

About

Contact

HQ Location:
Charleston, SC

Social

Case Status: Intelligent Client Experience. Made Simple.

Case Status is an AI-powered Client Intelligence platform built for modern law firms. At the core of Case Status is Client Intelligence—the AI system that helps firms understand client sentiment, track engagement, and manage communication proactively at scale. By combining automation, artificial intelligence, and seamless integrations, Case Status transforms client communication from a reactive task into a managed, insight-driven operation. Through a branded mobile app and web portal, firms deliver real-time updates, automate routine outreach, and provide clients with 24/7 access to case information—reducing uncertainty while freeing staff from repetitive calls and emails. Powered by Client Intelligence, Case Status goes beyond messaging to identify risk early, personalize communication, and support stronger client relationships that drive efficiency and growth. Trusted by 400+ firms nationwide, Case Status reduces client calls and emails by over 50%, increases client satisfaction, and delivers measurable ROI. Case Status: Intelligent Client Experience. Made Simple.

Details

Year Founded
2018
Website
casestatus.com