Caplena

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65 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.5
Serving customers since
2017

Profile Name

Star Rating

53
9
2
0
1

Caplena Reviews

Review Filters
Profile Name
Star Rating
53
9
2
0
1
Rachel L.
RL
Rachel L.
Conversational AI Research ExecutiveMid-Market (51-1000 emp.)
10/29/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Fast Theme Generation and Great Charts, But Code Frame Needs Improvement

The interface, it is mostly easy to use. The speed at which the themes are generated and automatically tagged. The outputs that you can get, lots of charts available. Customer support is 10/10, always get a quick response to any query.
Dr. Jan R.
DR
Dr. Jan R.
Leiter MarktforschungEnterprise (> 1000 emp.)
09/23/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Translated Using AI

Pioneer of AI Free Text Analysis with Extensive Functionality & Analytical Depth

The AI-supported analysis of open responses with numerous individual customization options is particularly valuable. The clear visualization and in-depth analysis of correlations, especially in driver analysis, are also convincing. Additionally, large amounts of data can be processed effortlessly and the results distributed in professional dashboards.
Verified User in Market Research
UM
Verified User in Market Research
09/16/2025
Validated Reviewer
Verified Current User
Review source: In-app
Translated Using AI

Goes well

That it is very easy to handle. and it facilitates

About

Contact

HQ Location:
Zürich, CH

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What is Caplena ?

Caplena AG is a technology company that specializes in text analysis and sentiment analysis solutions. Their platform enables businesses to extract valuable insights from customer feedback, surveys, and other text data through advanced artificial intelligence and machine learning techniques. Caplena's user-friendly interface facilitates the visualization and interpretation of data, helping organizations enhance their decision-making processes and improve customer experiences. For more information, visit their website at [caplena.com](https://www.caplena.com).

Details

Year Founded
2017
Website
www.caplena.com