Caplena
54 reviews
- 1 profiles
- 3 categories
Average star rating
4.5
Serving customers since
2017
Caplena Reviews
BB
Billy B.
Customer Insight Manager at Coventry Building SocietyGreat product, great service
The tool is incredibly easy to use and does exactly what its meant to. And the service is exceptional. The live chat function is a massive bonus when looking for support and the responses from Andre and Aliona are always super quick and super helpful. It's rare to find a company that gets the product AND the service right but Caplena does. They're also very receptive to feedback and adding items on to road maps.
RL
Rachel L.
Fast Theme Generation and Great Charts, But Code Frame Needs Improvement
The interface, it is mostly easy to use. The speed at which the themes are generated and automatically tagged. The outputs that you can get, lots of charts available. Customer support is 10/10, always get a quick response to any query.
DR
Dr. Jan R.
Marktforschung bei tegut... Gute LebensmittelPioneer of AI free text analysis with great functionality and depth of analysis
The AI-supported analysis of open-ended responses with numerous individual customization options is particularly valuable. Equally impressive are the clear visualization and the in-depth analysis of correlations, especially in driver analysis. Additionally, large data volumes can be processed effortlessly and the results distributed in professional dashboards.
About
What is Caplena ?
Caplena AG is a technology company that specializes in text analysis and sentiment analysis solutions. Their platform enables businesses to extract valuable insights from customer feedback, surveys, and other text data through advanced artificial intelligence and machine learning techniques. Caplena's user-friendly interface facilitates the visualization and interpretation of data, helping organizations enhance their decision-making processes and improve customer experiences. For more information, visit their website at [caplena.com](https://www.caplena.com).
Details
Year Founded
2017
Website
www.caplena.com