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Call Center Studio

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101 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.8
Serving customers since
2018

Profile Name

Star Rating

90
8
3
0
0

Call Center Studio Reviews

Review Filters
Profile Name
Star Rating
90
8
3
0
0
Muhammad S.
MS
Muhammad S.
01/22/2026
Validated Reviewer
Review source: Organic

Streamlined Omni-Channel Solution with API Challenges

I appreciate Call Center Studio for its omni-channel capabilities, which integrate voice, text, email, and social media into a single platform. I enjoy the robo calls feature that automates our outbound calls without relying on human agents, which enhances efficiency. The predictive dialer is also a standout feature as it saves agents time by engaging them only when a customer picks up the call.
David M.
DM
David M.
09/30/2024
Validated Reviewer
Verified Current User
Review source: Organic

Works as sold and expected and more

The product does everything that they said, easy to use and manage and support teams are responsive
MH
Michal H.
Senior Project Manager ve společnosti Teleperformance
09/04/2024
Validated Reviewer
Review source: Organic

What he can do, he can do well

Price, support, new interface, API, possibility of many settings

About

Contact

HQ Location:
Chicago, Illinois

Social

@CCS4CX

What is Call Center Studio?

Call Center Studio is a cloud-based call center software that offers scalable and flexible solutions for customer support and communication needs. Designed to streamline operations and enhance customer interactions, the platform can be easily integrated with existing systems and is suitable for businesses of all sizes. Some of its key features include omnichannel support, intelligent call routing, real-time analytics, and workforce management tools. By leveraging the power of the cloud, Call Center Studio enables organizations to manage customer interactions more efficiently and improve their overall service quality.

Details

Year Founded
2018