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Call Center Studio

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4.8 out of 5 stars
101 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.8
Serving customers since
2018

Profile Name

Star Rating

90
8
3
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0

Call Center Studio Reviews

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Profile Name
Star Rating
90
8
3
0
0
Oguzhan G.
OG
Oguzhan G.
01/28/2026
Validated Reviewer
Review source: Organic

Streamlined Global Call Management with Easy Setup

|Call Center Studio
I use Call Center Studio as the main platform to manage call operations for our Nigeria and Turkey teams. I appreciate how it integrates our telecom operator's call center numbers with our agents, allowing for more efficient call routing and agent distribution. I like the ease of use and the strong support team. It's valuable for managing multiple teams, and I can manage both the Turkey and Nigeria teams from a single panel. The initial setup was easy, with a well-structured onboarding process, and the support team was always available throughout the setup.
Sewa A.
SA
Sewa A.
01/27/2026
Validated Reviewer
Review source: Organic

Streamlined Call Management, Needs Enhanced Reporting

|Call Center Studio
I like that Call Center Studio is easy to use and brings calls and messages into one platform. The system centralizes all calls and messages, reducing missed interactions and improving tracking. I appreciate the real-time monitoring, call recordings, and reports, which make it easier to manage the team. It has become an essential tool in our daily operations, helping us stay organized, responsive, and productive. Also, switching to Call Center Studio has been beneficial as it serves as a more useful omnichannel compared to using WhatsApp and Facebook platforms separately. The initial setup was incredibly easy.
Muhammad M.
MM
Muhammad M.
Director Customer Services @ TCS | 30-Year Career Foundation in Sales, Operations, Collections & Credit Control | Leading Enterprise CX Modernization
01/23/2026
Validated Reviewer
Review source: Organic

Strong, Reliable CCS System with a Professional Team

|Call Center Studio
CCS system built is strong and there are no down times

About

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HQ Location:
Chicago, Illinois

Social

@CCS4CX

What is Call Center Studio?

Call Center Studio is a cloud-based call center software that offers scalable and flexible solutions for customer support and communication needs. Designed to streamline operations and enhance customer interactions, the platform can be easily integrated with existing systems and is suitable for businesses of all sizes. Some of its key features include omnichannel support, intelligent call routing, real-time analytics, and workforce management tools. By leveraging the power of the cloud, Call Center Studio enables organizations to manage customer interactions more efficiently and improve their overall service quality.

Details

Year Founded
2018