Braze
1,703 reviews
- 2 profiles
- 13 categories
Average star rating
4.5
#1 in 5 categories
Grid® leader
Serving customers since
2011
All Products & Services
Braze
Create powerful customer engagement with ease, at any scale
Braze AI Decisioning Studio™
With BrazeAI Decisioning Studio, marketers can innovate with confidence as autonomous agents continuously learn from every customer interaction. By combining the computational and analytical power of AI with reliable, at-scale automation of the Braze platform, AI Decisioning Studio delivers a level of personalization and orchestration that simply cannot be achieved through traditional methods. The BrazeAI Decisioning Studio™ represents the integration of OfferFit’s AI Decisioning Engine into the Braze platform, following its acquisition earlier this year.
Braze Reviews
CN
Chisoni N.
Senior Communications Executive - Operational and Regulatory CommsEfficient Self-Serve Tool with Room for Print Improvements
I really appreciate the self-serve capabilities of Braze, which allow me to handle the entire process from designing the email to selecting data and actually deploying it. This feature helps me be reactive and timely in my communications. I also like how quick we can deploy communications to our customers with Braze, which was an issue with our previous tool.
JK
Joanne K.
Intuitive Canvas and Strong Templating, but the HTML Editor Needs a Preview
I really like how content is templatised by: email template, content block, in-app message etc.
I like the catalog system where we can draw upon our product dimensions
I like the Braze Canvas Ux and how intuitive it is to craft different audience splits
UF
Verified User in Financial Services
Easy-to-Use Canvas and Tailored Data Integration Make Braze Stand Out
My favourite part of Braze, compared with other CRM platforms, is how easy Canvas is to use. It makes it simple to build journeys that are still intricate when they need to be. Braze AI is also a helpful tool.
We also have a rich amount of data that integrates in to Braze, making the platform very tailored to our needs.
When i first started in my role, I felt their may be a steep learning curve - but with the amount of Braze courses and support, its been easy to get up to speed.
About
What is Braze?
Braze is a customer engagement platform that enables customer-centric interactions between brands and consumers.