Bitrix24

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4.1 out of 5 stars
615 reviews
  • 2 profiles
  • 60 categories
Average star rating
4.1
Serving customers since
1998
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Bitrix24

615 reviews

Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams. Bitrix24 replaces a multitude of apps and services with a single, flat-fee solution (no per-user charge).

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AI powered CRM, Task management workspace platform

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Bitrix24 is an unified workspace platform that could be adopted to your digital transformation journey.

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353
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Bitrix24 Reviews

Review Filters
Profile Name
Star Rating
353
180
45
16
21
Svetla M.
SM
Svetla M.
Communications managerSmall-Business (50 or fewer emp.)
04/17/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Powerful All-in-One CRM with Great Sales Tools, Zapier Integration, and Solid Performance

|Bitrix24
Bitrix24 has tons of functionalities related to CRM, document management, communication, and also has a plethora of sales tools that facilitate the sales workflows in a big company like email marketing,sales funnels, automated workflows, etc. The user interface is straightforward, a bit outdated though. Performance is good, there is also integration with Zapier which translates into integration with almost anything. Pricing is a bit on the steep site, though if you are using all features, it is well worth it/ Support responds promptly, but not always efficient replies.
Lily K.
LK
Lily K.
Onboarding SpecialistSmall-Business (50 or fewer emp.)
04/15/2026
Validated Reviewer
Verified Current User
Review source: Organic

All-in-One Platform, But Too Many Function Issues

|Bitrix24
That it is an all in one business platform, we are able to integrate with other platforms and update on features to specifically work best for us. The lay out is okay, it stores information well, such as files, calls, chats ect
Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
04/07/2026
Validated Reviewer
Review source: Organic

User-Friendly CRM with Efficient Data Tracking

|Bitrix24
I like Bitrix24's interface and its dynamic nature. I find the History option very useful as it allows me to see all the steps each person took, like who opened a deal, who made changes and when, and who deleted what. The administration page is also very useful, letting the admin decide which users can make changes and what rights each user has. The initial setup was quite easy because everything is user-friendly and there are a lot of tutorials on the internet.

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HQ Location:
Alexandria, Virginia

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What is Bitrix24?

Bitrix24 is a comprehensive software platform designed to help companies and entrepreneurs boost both internal and external efficiency. The platform provides a robust suite of sales tools, including CRM, a Contact Center, a website builder, online stores, and marketing campaign management. Additionally, it features secure intranet capabilities, task and project management, real-time file sharing, and advanced communication tools. With HR essentials and AI integrated into its core structure, Bitrix24 - an initiative of Bitrix, Inc. - has evolved from its April 2012 cloud-based origins into a versatile solution available in both cloud and on-premise versions.

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Year Founded
1998