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Bitrix24

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612 reviews
  • 1 profiles
  • 14 categories
Average star rating
4.1
Serving customers since
1998
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Bitrix24 Reviews

Review Filters
Profile Name
Star Rating
351
179
45
16
21
Verified User in Oil & Energy
AO
Verified User in Oil & Energy
08/11/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

All-in-One CRM and Project Management That Simplifies Our Workflow

This platform brings CRM, task management and other internal communication, customer support all into a single ecosystem. Dear CRM pipelines and automation rules are highly customizable for different sales process and I also like having emails, calls, chats and other customer history connected to the relevant CRM record. And their giant charts and Kanban boards, along with time tracking and recurring tasks, also make our project coordination much easier. It provides a strong value for business who are wanting to reduce the number of separate tools they use.
Riza O.
RO
Riza O.
UkViza Premium Vize ve Göç Danışmanlığı
05/12/2026
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

Powerful All-in-One, But Too Complex and Let Down by Weak Support

What attracted me to Bitrix24 was its all-in-one structure having CRM, sales, and operations in one platform.
Dequetia C.
DC
Dequetia C.
Small Business Owner at Q'Motivations LLC
05/07/2026
Validated Reviewer
Verified Current User
Review source: Organic

All-in-One Platform for Effortless Team Organization

Bitrix24 is an incredibly powerful all‑in‑one platform that makes managing tasks, communication, and customer relationships feel effortless. I love how everything—CRM, chat, calls, automation, and project tools—lives in one place. It’s user‑friendly, customizable, and perfect for keeping teams organized and connected.

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HQ Location:
Alexandria, Virginia

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What is Bitrix24?

Bitrix24 is a comprehensive software platform designed to help companies and entrepreneurs boost both internal and external efficiency. The platform provides a robust suite of sales tools, including CRM, a Contact Center, a website builder, online stores, and marketing campaign management. Additionally, it features secure intranet capabilities, task and project management, real-time file sharing, and advanced communication tools. With HR essentials and AI integrated into its core structure, Bitrix24 - an initiative of Bitrix, Inc. - has evolved from its April 2012 cloud-based origins into a versatile solution available in both cloud and on-premise versions.

Details

Year Founded
1998