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Bitrix24

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4.1 out of 5 stars
608 reviews
  • 1 profiles
  • 14 categories
Average star rating
4.1
Serving customers since
1998
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Bitrix24

608 reviews

Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams. Bitrix24 replaces a multitude of apps and services with a single, flat-fee solution (no per-user charge).

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350
176
45
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21

Bitrix24 Reviews

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Profile Name
Star Rating
350
176
45
16
21
Manuel M.
MM
Manuel M.
04/25/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Translated Using AI

Excellent platform with multiple tools and modules for organization

|Bitrix24
What I like most about Bitrix24 are all the tools and modules it contains, especially the automation and project management parts.
Svetla M.
SM
Svetla M.
04/17/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Powerful All-in-One CRM with Great Sales Tools, Zapier Integration, and Solid Performance

|Bitrix24
Bitrix24 has tons of functionalities related to CRM, document management, communication, and also has a plethora of sales tools that facilitate the sales workflows in a big company like email marketing,sales funnels, automated workflows, etc. The user interface is straightforward, a bit outdated though. Performance is good, there is also integration with Zapier which translates into integration with almost anything. Pricing is a bit on the steep site, though if you are using all features, it is well worth it/ Support responds promptly, but not always efficient replies.
Lily K.
LK
Lily K.
04/15/2026
Validated Reviewer
Verified Current User
Review source: Organic

All-in-One Platform, But Too Many Function Issues

|Bitrix24
That it is an all in one business platform, we are able to integrate with other platforms and update on features to specifically work best for us. The lay out is okay, it stores information well, such as files, calls, chats ect

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HQ Location:
Alexandria, Virginia

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What is Bitrix24?

Bitrix 4 is software that helps companies and entrepreneurs increase their efficiency internally and externally. Our platform offers CRM, Contact Centre, Website builder, Online shop, Marketing campaigns, and other sales tools. In addition, there are safe intranet, task and project management, real-time file sharing and storing, communications tools, and organization. HR essentials and AI are built into the Bitrix 4 structure. Bitrix 4 is an initiative of Bitrix, Inc. initiative launched as a cloud-based service in April 01 . Now it is available in the cloud and on-premise. In 0 4 our company has more than 15 million organizations. Bitrix 4 takes pride in serving customers from small organizations to Fortune 500 companies.

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Year Founded
1998