What I like best is that it doesn't require any intervention on our part. In a coffee shop, we don't have the luxury of taking the time to ask every single person that comes in for their email address. Beambox takes care of that for us. Once it's installed, our guest count just grows on its own. What I also appreciate, for our purposes, is that it shows us exactly how many people are coming in, how long they're staying, and most importantly, how many of those people are repeat customers versus first-timers.

I love how Beambox takes care of our guest WiFi and follow-ups on a daily basis. After the configuration of the login portal and branding, it operated smoothly in the background. The sequence of Social WiFi and email opt-ins is suitable for a café. Guests connect quickly. We do not have staff explaining the WiFi process when guests are busy. We find the automation of review prompts super useful; positive feedback is encouraged to go public and issues come back to us internally. One tiny yet useful detail is how the guests list auto-updates in actual near time. As soon as the dashboard refreshes, you see the latest opt-ins and repeat visits. This makes it easy to track repetitive visitors.

As far as technology is concerned, the cloud management is a significant win. I can manage all the client splash portals through one interface without having to deal with the routers. From a business perspective, the lead flow is seamless. It takes something as mundane as Wi-Fi and turns it into a lead flow system. The two-fold purpose is what won us over.