Attentive

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1,596 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.4
#1 in 4 categories
Grid® leader
Serving customers since
2016
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Attentive Reviews

Review Filters
Profile Name
Star Rating
1093
402
73
16
12
Sambhav J.
SJ
Sambhav J.
Software EngineerSmall-Business (50 or fewer emp.)
10/25/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Easy-to-Use Marketing Automation That Boosts Engagement

I find Attentive easy to use, and it helps me streamline communication with customers through SMS and email. I like that I can personalize and automate relevant, timely messages and track campaign performance and sales. It also provides useful insights to improve customer engagement and marketing performance. The initial setup was fairly easy and straightforward. The user-friendly interface, available integrations, and onboarding support helped us get started quickly, though a few configurations took some time.
Jonah M.
JM
Jonah M.
DeveloperMid-Market (51-1000 emp.)
10/23/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Consolidated SMS Marketing, but Consent Compliance Needs Work

I like that Attentive brings multiple apps I used to have into one. It helps me bring customers back more easily. I use it for SMS campaigns, welcome automated journeys, collecting subscribers, and abandoned-cart reminders.
Zack G.
ZG
Zack G.
FounderMid-Market (51-1000 emp.)
10/23/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Easy-to-Use Email and SMS Marketing with Better Deliverability

I like how easy Attentive is to use and the support I get from its account managers. It helps us manage our CRM and reach the right customers at the right time with easy-to-build email and SMS campaigns. We switched because it was cheaper, had better deliverability, and offered better SMS. The initial setup was really simple, and the email UI is much better now.

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HQ Location:
New York, New York, United States

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What is Attentive?

Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer's purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB , Urban Outfitters, GUESS, and Dickey’s Barbeque Pit, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love.To learn more about Attentive or to request a demo, visit www.attentive.com

Details

Year Founded
2016
Website
attentive.com