Attentive

Show rating breakdown
4.4 out of 5 stars
1,596 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.4
#1 in 4 categories
Grid® leader
Serving customers since
2016
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Attentive

1,596 reviews

Attentive is a personalized mobile messaging platform that helps enterprise retail brands acquire, retain, and interact with mobile shoppers in a new way

Profile Name

Star Rating

1093
402
73
16
12

Attentive Reviews

Review Filters
Profile Name
Star Rating
1093
402
73
16
12
Verified User
G
Verified User
Small-Business (50 or fewer emp.)
10/22/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Easy Marketing Automation, with Room to Improve Reporting

|Attentive
I find Attentive easy to use, and it saves me time. I like its SMS and email campaign tools, automation workflows, audience segmentation, and personalization.
Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
10/22/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Supportive Team and Strong Integrations, But Email Personalization Feels Basic

|Attentive
The teams there are lovely & supportive. It also has useful AI features such as send time AI & optimisation AI for segments. They integrate with Shopify & Big Query, alongside Claude which has been helpful.
Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
10/22/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Easy-to-Use SMS Marketing, with Room to Improve Cross-Brand Workflows

|Attentive
I find Attentive easy to use, and the initial setup was easy. It helps me reach customers outside of email with campaigns and journeys. I value the easy reporting tools, which help us gauge higher ROI and provide insights and strategies. I also use the segmentation tools, campaign creator, link creator, and journey creator.

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HQ Location:
New York, New York, United States

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What is Attentive?

Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer's purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB , Urban Outfitters, GUESS, and Dickey’s Barbeque Pit, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love.To learn more about Attentive or to request a demo, visit www.attentive.com

Details

Year Founded
2016
Website
attentive.com