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Attentive

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4.5 out of 5 stars
1,489 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.5
#1 in 4 categories
Grid® leader
Serving customers since
2016
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Attentive

1,489 reviews

Attentive is a personalized mobile messaging platform that helps enterprise retail brands acquire, retain, and interact with mobile shoppers in a new way

Profile Name

Star Rating

1040
361
63
13
12

Attentive Reviews

Review Filters
Profile Name
Star Rating
1040
361
63
13
12
Leon M.
LM
Leon M.
Commercial‑Fitness Facility & Member‑Relationship Operations Manager
09/03/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Attentive delivers powerful SMS‑email marketing for boutique fitness but lacks native booking‑system automation triggers

|Attentive
My favorite feature is Attentive’s flexible tag‑based subscriber segmentation paired with combined email‑SMS automation. I can categorize contacts: yoga enthusiasts, HIIT regulars, and corporate wellness clients get distinct targeted messaging. Automated workflows send class reminders, new workshop announcements and trial follow‑ups, effectively lowering member no‑show rates for our busiest weekend sessions. This reduces large amounts of repetitive manual outreach, freeing me to oversee instructor coordination and fitness‑equipment vendor tasks for our fitness collective.
Briar H.
BH
Briar H.
Omnichannel Lifecycle Marketing Manager
09/03/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Great Omnichannel Tool for DTC Beauty, With Room for Refinement

|Attentive
The subscriber identity unification stands out for our Austin premium‑beauty DTC operations. It links SMS and email profiles smoothly, and abandoned‑cart plus back‑in‑stock automations perform reliably. Revenue attribution dashboards make it simple to prove SMS‑driven Shopify sales, especially during busy holiday promotional windows.
Julian C.
JC
Julian C.
E-Commerce Growth & AI Omnichannel Marketing Specialist
08/31/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Empowers Omnichannel Marketing, But Needs Reporting Enhancements

|Attentive
I value Attentive's AI-powered journey builder paired with seamless Shopify sync. The abandoned-cart SMS triggers work reliably, and behavioral audience segmentation lets us target shoppers based on browsing history. It centralizes all subscriber opt-in logs, making TCPA and CCPA audits far less stressful. We've seen clear lifts in repeat purchase rates with minimal manual campaign maintenance. The Shopify real-time sync pulls cart-abandon and purchase data straight into Attentive, and the AI journey builder adjusts messaging dynamically for different shopper groups, cutting down on manual campaign building time.

About

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HQ Location:
New York, New York, United States

Social

@attentivehq

What is Attentive?

Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer's purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB , Urban Outfitters, GUESS, and Dickey’s Barbeque Pit, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love.To learn more about Attentive or to request a demo, visit www.attentive.com

Details

Year Founded
2016
Website
attentive.com