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Attentive

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4.5 out of 5 stars
1,489 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.5
#1 in 4 categories
Grid® leader
Serving customers since
2016
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Attentive

1,489 reviews

Attentive is a personalized mobile messaging platform that helps enterprise retail brands acquire, retain, and interact with mobile shoppers in a new way

Profile Name

Star Rating

1040
361
63
13
12

Attentive Reviews

Review Filters
Profile Name
Star Rating
1040
361
63
13
12
Jagan A.
JA
Jagan A.
Director IT - Retail Omni Sales, Consumer Engagement and Martech
08/26/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Intuitive, High-Performance Tool with Great Integrations and Support

|Attentive
I like the Integrations, performance of the application and the constant support we receive from the team. The tool is intuitive and easy to use. It is of great value to Loreal
Kaia a.
KA
Kaia a.
08/25/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Strong Functionality, Easy Scheduling and Clear Segmentation

|Attentive
The platform’s functionality is strong and it’s easy to use. For me, the scheduling process takes around five minutes, and the segmentation is clear and straightforward.
Kayla S.
KS
Kayla S.
DTC E‑Commerce Marketing Operations Manager
08/25/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Robust Segmentation, Needs Better Attribution Options

|Attentive
I really value Attentive’s robust audience segmentation and solid Shopify integration for our Atlanta DTC brand. I can split subscribers by purchase history to target flash sale promotions, and cart-abandonment triggers fire reliably. Its automated triggers and audience segmentation boost our conversion rates and save our team hours of manual message building. The Shopify sync pulls real-time cart data, making abandoned-cart SMS triggers work without manual data imports, significantly cutting campaign prep time. Attentive gives us far better SMS-first workflow capabilities, improving our cart-recovery performance.

About

Contact

HQ Location:
New York, New York, United States

Social

@attentivehq

What is Attentive?

Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer's purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB , Urban Outfitters, GUESS, and Dickey’s Barbeque Pit, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love.To learn more about Attentive or to request a demo, visit www.attentive.com

Details

Year Founded
2016
Website
attentive.com