Atlas empowers us to reveiew our customer's session recordings when they run into issues which has turned out to be a game changer. It reduced the back-and-forth trying to reproduce issues and has also lead to major shift in our customer enablement and UI/UX designs. The Atlas team is very responsive to feedback and they launch solid new features with each release.

Their Slack integration allows us to receive all inquiries from website visitors in one of our company Slack channels. This gives everyone in our organization visibility and allows for efficient issue resolution. Being able to also reply within Slack is a big plus for our team, as it reduces the need for other platforms.

The session recordings that atlas has is a gamechanger. Makes it so much easier for me to provide incredible support to my customers. Plus the slack integration enables me to provide great service while on the go. 10/10 would recommend.