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Atlas Support Inc

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23 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.9
Serving customers since
2021

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Star Rating

21
2
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Atlas Support Inc Reviews

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Profile Name
Star Rating
21
2
0
0
0
Peter J.
PJ
Peter J.
10/30/2024
Validated Reviewer
Verified Current User
Review source: Organic

Amazing Partner!

Atlas has proven to be an outstanding partner. They have addressed every problem we have brought to them. The swift answers to our inquiries have been very impressive, and when requesting enhancements or reporting issues, the speed and quality of resolutions have been exceptional. They show genuine commitment and we always look forward to collaborating with them.
George S.
GS
George S.
10/10/2024
Validated Reviewer
Review source: Organic

Invaluable tool

Atlas has been really helpful. Their team is always reachable and can help with any questions/doubts/issues that we may have. They are also receptive to feedback he can give them or any new feature requests. The interface is straightforward to use, and you can learn fast how to use it if you're new to it, it allows us to customize it for our needs, for example, setting SLAs and good tracking on all the KPIs to get to the OKRs we want as a company. Also, the integrations with other tools we use internally are beneficial
Matheus F.
MF
Matheus F.
Support Analyst
09/25/2024
Validated Reviewer
Verified Current User
Review source: Organic

satisfactory

We have been using the platform for almost a year, and we have nothing to complain about. The platform is very intuitive and user-friendly, and the customer support is very helpful and efficient. They are always updating and improving the features, and they are always willing to listen to and understand our requests for improvements and put them into action.

About

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HQ Location:
Pleasanton, US

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What is Atlas Support Inc?

Atlas is an all-in-one customer support tool that helps you transform your customer support team from a cost center into an engine of product innovation. We bring together key information from across your customers’ journey into a single location so you can give faster, more effective responses and can analyze and learn from your customers’ holistic needs.

Details

Year Founded
2021
Website
atlas.so