ADP

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13,026 reviews
  • 38 profiles
  • 40 categories
Average star rating
4.4
#1 in 16 categories
Grid® leader
Serving customers since
1949
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Profile Name

Star Rating

9184
2793
621
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240

ADP Reviews

Review Filters
Profile Name
Star Rating
9184
2793
621
188
240
Verified User
A
Owner / CEO
Small-Business (50 or fewer emp.)
5/5

The chat support for state tax notices is highly effective, providing quick assistance to business owners. The queue updates are clear, allowing users to understand their waiting position, which enhances the overall experience.

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Summarized using AI
Verified User
A
Office Manager
Small-Business (50 or fewer emp.)
5/5

The software offers convenient virtual assistance and live support, which is particularly useful for resolving issues related to employees with multiple accounts from previous employers. Users can continue working while waiting for help, although there can be occasional longer wait times for live agents.

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Summarized using AI
Verified User
G
Verified User
Small-Business (50 or fewer emp.)
11/06/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Helpful Support, but ROE Tasks and Setup Take Time

I appreciate the helpful, informative reps who can solve problems through chat. I also value rep chat and webinars.

About

Contact

HQ Location:
Roseland, New Jersey

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What is ADP?

Designing better ways to work through cutting-edge products, premium services and exceptional experiences that enable people to reach their full potential. HR, Talent, Time Management, Benefits and Payroll. Informed by data and designed for people.

Details

Year Founded
1949
Ownership
NASDAQ:ADP
Website
ADP.com