I love that Adaptive's approval workflows are customizable, which is great for our needs. The detailed invoice backup is something we really appreciate, and I love being able to look up invoices quickly, in just a second or two. The AI prepopulating fields for us is really handy. We also love how the purchase orders populate when approving bills, making the process easy and quick. The built-in card feed feature helps us track missing receipts effectively. It's great that with just a click, we can request COIs easily. Additionally, the fact that Adaptive has helped us eliminate the need for a full-time administrative assistant is impressive. We are continually impressed by the new feature rollouts and the commitment to building new features based on customer feedback, which they take seriously. The initial setup was super easy, and switching from a paper process to Adaptive has been a game changer for us.

I have loved using Adaptive because it has made everything really clean and easy. The software catches errors we might not see and syncs really well to QuickBooks, which I appreciate. The processes have been very smooth, and their customer service and onboarding teams have been more than happy to solve our problems and help us out. I have also enjoyed the weekly classes they offer to teach new features that are continually rolling out. Whenever we have ran into problems, I never feel left alone or confused for long, and things are always getting solved and fixed. It's just been an easy way to keep moving forward without feeling stuck. Additionally, the initial setup was so easy and flawless, especially if there's someone in the office willing to go through transactions daily, and there's always someone at Adaptive to help.

The automation features are a major benefit—they save a significant amount of time by reducing manual data entry and minimizing errors. Being able to drag and drop receipts saves me a lot of time. Also, having an email that receipts/bills can be sent to that automatically upload into the software. I also value how customizable the platform is, allowing it to adapt to specific business needs rather than forcing a one-size-fits-all approach.