WORK 365, created by IOTAP, is a purpose-built CSP Billing and Automation platform for Microsoft Cloud Solution Providers (CSPs), MSPs, and ISVs operating on Microsoft’s commercial ecosystem. Work 365 is an end-to-end platform that helps partners operate, scale, and monetize Microsoft cloud services without relying on spreadsheets, disconnected PSAs, or manual billing processes. The platform unifies provisioning, subscription lifecycle management, usage-based billing, invoicing, payments, and customer self-service into a single, error-free operating system. Designed to work natively with Microsoft Dynamics 365, Partner Center, and Azure, Work 365 enables partners to reduce revenue leakage, eliminate billing errors, and confidently adapt to Microsoft’s constantly evolving commercial rules. The platform supports complex CSP scenarios such as multi-term subscriptions, usage-based services, add-ons, proration, and contract changes—while maintaining full financial and operational clarity. Work 365 is built for scale and growth, empowering partners to automate back-office operations, improve customer experience, and focus on selling and delivering value rather than managing billing complexity.