
VideoEngager é uma solução de engajamento de clientes por vídeo onde os comerciantes interagem com seus compradores.

SmartVideo para Genesys é simples, fácil de usar e oferece uma escalada dos canais de comunicação existentes da Genesys: chat, voz, SMS, e-mail e redes sociais para vídeo interativo, em tempo real, diretamente do ambiente Genesys.
VideoEngager is a platform that specializes in enhancing customer engagement through video communication solutions. It provides technology that allows businesses to integrate video chat, cobrowsing, and interactive media into their customer service and sales processes. This enables companies to offer personalized, real-time support and foster closer customer relationships. VideoEngager's tools are designed to be seamlessly integrated into various digital channels, including websites and mobile apps, offering a more immersive and effective customer experience. The platform is aimed at businesses seeking to improve their digital interactions by leveraging the power of video communication.