Letter Friend is a service that creates handwritten letters using real ink on quality stationery to deliver a personalized communication experience. They cater to individuals or businesses looking to add a personal touch to their correspondence, offering services that can include custom messaging and branding options. Customers can place orders through their website, specifying details like message content and recipient information, and Letter Friend will handle the creation and mailing of the letters. Their approach blends traditional letter writing with the convenience of modern technology.