Amelia is an AI-powered chatbot solution offered by GTech Solutions, as detailed on their website, https://gtechsol.com.au/. Amelia is designed to enhance customer interactions by providing automated support across various channels. It is equipped with advanced natural language processing capabilities, allowing it to understand and respond to user queries efficiently. Amelia aims to improve customer engagement, streamline operations, and provide reliable support around the clock. GTech Solutions positions Amelia as a tool for businesses looking to leverage AI technology to optimize their customer service processes.