Prefixbox has changed the way we offer support! Used to, our online chat was very limited becasue we could only assist a few customers at once, but with Prefixbox's chatbot, we see lower ticket email volume and increased sales because the bot can not only assist hundreds of customers at once but also recommend products the customer may like. Additionally, the support is incredible. Anytime I have had a question or concern, they respond immediately. The pricing is also very fair and well worth it. Overall, Prefixbox's performance is extremely impressive, and we are excited to continue working with them! Análise coletada por e hospedada no G2.com.
There is nothing at this time that we dislike, but we do look forward to continuing to work together on more complex projects and seeing all the opportunities! Análise coletada por e hospedada no G2.com.
