- Pump is a platform designed to manage and optimize AWS billing and costs, offering features such as cost monitoring, alerts, and automated management of reserved instances.
- Users like Pump's user-friendly interface, its ability to provide significant cost savings on AWS bills, and the responsive support team that ensures swift resolution of issues, maintaining business continuity.
- Users experienced issues with Pump's customer support, with slow response times and unfulfilled actions, and some users reported problems with the onboarding process, billing discrepancies, and lack of detailed cost reporting.


