Introducing G2.ai, the future of software buying.Try now
Compare Relativity Software and ZyLAB ONE 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Nuix Neo Legal
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Nuix Neo Investigations
Visit Website
At a Glance
Market Segments
Mid-Market (45.3% of reviews)
Small-Business (42.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Relativity
Star Rating
(572)4.6 out of 5
Market Segments
Mid-Market (45.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about RelativityZyLAB ONE
Star Rating
(23)4.8 out of 5
Market Segments
Small-Business (42.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ZyLAB ONESummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that Relativity excels in its Document Review feature, scoring 9.1, which users appreciate for its intuitive interface and robust functionality, making it easier to manage large volumes of documents efficiently.
- Users report that ZyLAB ONE shines in the area of Quality of Support, with a score of 9.8, highlighting the responsiveness and expertise of their support team, which is crucial for users needing immediate assistance during critical projects.
- Reviewers mention that Relativity's Platform Search feature, rated at 8.7, is highly effective for locating specific documents quickly, although some users feel it could benefit from more advanced filtering options.
- Users on G2 indicate that ZyLAB ONE's Ease of Use, rated at 9.7, is a significant advantage, with many finding the user interface straightforward and easy to navigate, which reduces the learning curve for new users.
- G2 users highlight that Relativity's Document Processing feature, scoring 8.4, is robust but can be complex, with some reviewers suggesting that the setup process could be streamlined for better user experience.
- Users say that ZyLAB ONE's Analytics capabilities, particularly in Monitoring and Metrics, both rated at 8.4, provide valuable insights that help organizations track their eDiscovery processes effectively, making it a strong choice for data-driven decision-making.
Pricing
Entry-Level Pricing
Relativity
No pricing availableZyLAB ONE
No pricing availableFree Trial
Relativity
No trial information availableZyLAB ONE
Free Trial is available
Ratings
Meets Requirements
8.7
473
9.5
19
Ease of Use
8.4
485
9.7
19
Ease of Setup
7.8
349
Not enough data
Ease of Admin
7.9
357
Not enough data
Quality of Support
8.3
460
9.8
19
Has the product been a good partner in doing business?
8.8
342
Not enough data
Product Direction (% positive)
8.4
471
9.4
18
Features by Category
Case Management
7.9
106
Not enough data
7.9
106
Not enough data
7.9
103
Not enough data
Analytics
8.3
108
Not enough data
8.4
111
Not enough data
8.1
105
Not enough data
Agentic AI - Investigation Management
7.0
15
Not enough data
6.0
14
Not enough data
Platform Data
8.5
36
Not enough data
8.2
36
Not enough data
7.6
35
Not enough data
Document Management
8.2
36
Not enough data
8.3
38
Not enough data
8.0
35
Not enough data
Request Management
8.6
12
Not enough data
8.8
15
Not enough data
Feature Not Available
Not enough data
8.6
14
Not enough data
8.9
16
Not enough data
8.1
16
Not enough data
9.2
17
Not enough data
8.9
17
Not enough data
Workflow Management
8.8
15
Feature Not Available
8.9
16
Feature Not Available
8.6
16
Not enough data
Reporting
8.1
18
Not enough data
8.3
18
Not enough data
Document Collection
7.3
223
|
Verified
Not enough data
7.5
238
|
Verified
Not enough data
8.4
271
Not enough data
Document Review
9.1
285
|
Verified
Not enough data
8.3
278
|
Verified
9.0
5
|
Verified
8.2
264
Not enough data
8.0
258
|
Verified
Not enough data
7.9
272
Not enough data
8.4
275
|
Verified
Not enough data
8.8
277
|
Verified
Not enough data
Agentic AI - eDiscovery
7.0
39
Not enough data
7.1
38
Not enough data
6.9
38
Not enough data
6.8
38
Not enough data
6.5
38
Not enough data
7.0
38
Not enough data
Storage and Collaboration - Legal Document Management
7.4
7
Not enough data
8.9
6
Not enough data
7.5
6
Not enough data
9.2
6
Not enough data
Document Management - Legal Document Management
8.6
6
Not enough data
6.1
6
Not enough data
6.4
6
Not enough data
Analysis - Legal Document Management
9.2
6
Not enough data
7.8
6
Not enough data
Artificial Intelligence - Legal Document Management
5.8
6
Not enough data
Accessibility - Legal Document Management
6.9
6
Not enough data
Agentic AI - Legal Document Management
6.7
6
Not enough data
5.6
6
Not enough data
Generative AI - AI Legal Assistant
6.9
7
Not enough data
6.0
7
Not enough data
LLM and NLP - AI Legal Assistant
7.1
7
Not enough data
Technology Benefit - AI Legal Assistant
5.5
7
Not enough data
6.4
7
Not enough data
6.1
6
Not enough data
5.8
6
Not enough data
Consistency, Accuracy and Efficiency - AI Legal Assistant
6.7
6
Not enough data
Automation using Legal Tech - AI Legal Assistant
7.2
6
Not enough data
Compliance and Data Security - AI Legal Assistant
7.8
6
Not enough data
Ease of Use and Adaptability - AI Legal Assistant
7.8
6
Not enough data
Agentic AI - AI Legal Assistant
6.1
6
Not enough data
6.7
6
Not enough data
5.8
6
Not enough data
6.1
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.7
6
Not enough data
Categories
Categories
Shared Categories
Relativity and ZyLAB ONE are categorized as Public Records Management and eDiscovery
Unique Categories
Relativity is categorized as AI Legal Assistant, Legal Hold, Investigation Management, and Legal Document Management
ZyLAB ONE has no unique categories
Reviews
Reviewers' Company Size
Relativity
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ZyLAB ONE
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Legal Services
45.7%
Law Practice
21.5%
Consulting
5.3%
Information Technology and Services
5.3%
Accounting
3.6%
Other
18.6%
Legal Services
42.9%
Information Technology and Services
14.3%
Higher Education
14.3%
Government Administration
14.3%
Banking
9.5%
Other
4.8%
Alternatives
Discussions
what is the best way to reach out to experienced folks in Support directly for an Administrator?
4 Comments
HV
community.relativity.comRead more
What is the best way to use Relativity for general project management / task assignment?
3 Comments
ST
Because of Relativity’s strong platform capabilities, many organizations implement project management and task assignment workflows alongside legal and...Read more
Relativity has no more discussions with answers
ZyLAB ONE has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
