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Compare Relativity Software and ZyLAB ONE 
Featured Products
At a Glance
Market Segments
Mid-Market (44.9% of reviews)
Small-Business (42.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Relativity
Star Rating
(578)4.6 out of 5
Market Segments
Mid-Market (44.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about RelativityZyLAB ONE
Star Rating
(23)4.8 out of 5
Market Segments
Small-Business (42.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ZyLAB ONESummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Relativity excels in overall user satisfaction, boasting a significantly higher G2 Score compared to ZyLAB ONE. Users appreciate its robust features for collections, reviews, and productions, highlighting the software's ability to conduct faster searches and streamline document reviews.
- According to verified reviews, Relativity has a much larger user base, with over 565 reviews compared to ZyLAB ONE's 21. This extensive feedback provides a more reliable insight into user experiences, indicating that Relativity is a well-established choice in the eDiscovery market.
- Users say that ZyLAB ONE shines in its user-friendly interface and organization, making it particularly appealing for those without an IT background. Reviewers mention its clear layout and customizable functions, which enhance the overall experience when reviewing large datasets.
- Reviewers mention that while Relativity offers powerful organizational and analytics capabilities, some users find it challenging to configure for specific workflows. In contrast, ZyLAB ONE is praised for its intuitive design, which allows for easy data uploads and navigation.
- G2 reviewers highlight the quality of support provided by ZyLAB ONE, which scores notably higher than Relativity in this area. Users appreciate the responsive assistance and guidance, which can be crucial for teams needing quick resolutions to technical issues.
- According to recent user feedback, both products have their strengths, but Relativity's advanced features like email threading and saved searches are particularly valuable for legal professionals looking to reduce review time. Meanwhile, ZyLAB ONE's engaging visual design and clarity make it a strong contender for those prioritizing ease of use.
Pricing
Entry-Level Pricing
Relativity
No pricing availableZyLAB ONE
No pricing availableFree Trial
Relativity
No trial information availableZyLAB ONE
Free Trial is available
Ratings
Meets Requirements
8.7
475
9.5
19
Ease of Use
8.3
487
9.7
19
Ease of Setup
7.8
351
Not enough data
Ease of Admin
7.9
359
Not enough data
Quality of Support
8.3
462
9.8
19
Has the product been a good partner in doing business?
8.8
344
Not enough data
Product Direction (% positive)
8.4
473
9.4
18
Features by Category
Case Management
7.9
106
Not enough data
7.9
106
Not enough data
7.9
103
Not enough data
Analytics
8.3
108
Not enough data
8.4
111
Not enough data
8.1
105
Not enough data
Agentic AI - Investigation Management
7.0
15
Not enough data
6.0
14
Not enough data
Platform Data
8.5
36
Not enough data
8.2
36
Not enough data
7.6
35
Not enough data
Document Management
8.2
36
Not enough data
8.3
38
Not enough data
8.0
35
Not enough data
Request Management
8.6
12
Not enough data
8.8
15
Not enough data
Feature Not Available
Not enough data
8.6
14
Not enough data
8.9
16
Not enough data
8.1
16
Not enough data
9.2
17
Not enough data
8.9
17
Not enough data
Workflow Management
8.8
15
Feature Not Available
8.9
16
Feature Not Available
8.6
16
Not enough data
Reporting
8.1
18
Not enough data
8.3
18
Not enough data
Document Collection
7.3
223
|
Verified
Not enough data
7.5
239
|
Verified
Not enough data
8.4
272
Not enough data
Document Review
9.1
287
|
Verified
Not enough data
8.3
280
|
Verified
9.0
5
|
Verified
8.2
265
Not enough data
8.0
259
|
Verified
Not enough data
7.9
273
Not enough data
8.4
276
|
Verified
Not enough data
8.8
279
|
Verified
Not enough data
Agentic AI - eDiscovery
7.0
39
Not enough data
7.1
38
Not enough data
6.9
38
Not enough data
6.8
38
Not enough data
6.5
38
Not enough data
7.0
38
Not enough data
Storage and Collaboration - Legal Document Management
7.4
7
Not enough data
8.9
6
Not enough data
7.5
6
Not enough data
9.2
6
Not enough data
Document Management - Legal Document Management
8.6
6
Not enough data
6.1
6
Not enough data
6.4
6
Not enough data
Analysis - Legal Document Management
9.2
6
Not enough data
7.8
6
Not enough data
Artificial Intelligence - Legal Document Management
5.8
6
Not enough data
Accessibility - Legal Document Management
6.9
6
Not enough data
Agentic AI - Legal Document Management
6.7
6
Not enough data
5.6
6
Not enough data
Generative AI - AI Legal Assistant
6.9
7
Not enough data
6.0
7
Not enough data
LLM and NLP - AI Legal Assistant
7.1
7
Not enough data
Technology Benefit - AI Legal Assistant
5.5
7
Not enough data
6.4
7
Not enough data
6.1
6
Not enough data
5.8
6
Not enough data
Consistency, Accuracy and Efficiency - AI Legal Assistant
6.7
6
Not enough data
Automation using Legal Tech - AI Legal Assistant
7.2
6
Not enough data
Compliance and Data Security - AI Legal Assistant
7.8
6
Not enough data
Ease of Use and Adaptability - AI Legal Assistant
7.8
6
Not enough data
Agentic AI - AI Legal Assistant
6.1
6
Not enough data
6.7
6
Not enough data
5.8
6
Not enough data
6.1
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.7
6
Not enough data
Categories
Categories
Shared Categories
Relativity and ZyLAB ONE are categorized as Public Records Management and eDiscovery
Unique Categories
Relativity is categorized as AI Legal Assistant, Legal Hold, Investigation Management, and Legal Document Management
ZyLAB ONE has no unique categories
Reviews
Reviewers' Company Size
Relativity
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ZyLAB ONE
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Legal Services
45.9%
Law Practice
21.4%
Information Technology and Services
5.4%
Consulting
5.1%
Accounting
3.6%
Other
18.5%
Legal Services
42.9%
Information Technology and Services
14.3%
Higher Education
14.3%
Government Administration
14.3%
Banking
9.5%
Other
4.8%
Alternatives
Discussions
what is the best way to reach out to experienced folks in Support directly for an Administrator?
4 Comments
HV
community.relativity.comRead more
What is the best way to use Relativity for general project management / task assignment?
3 Comments
ST
Because of Relativity’s strong platform capabilities, many organizations implement project management and task assignment workflows alongside legal and...Read more
Relativity has no more discussions with answers
ZyLAB ONE has no discussions with answers
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