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# Relativity vs ZyLAB ONE Comparison - What are their main differences?

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RelativityZyLAB ONE eDiscovery[+ Add Product](#)

Reviews

**Relativity** [

4.5/5(656)

](https://www.g2.com/products/relativity/reviews#reviews)

**ZyLAB ONE** [

4.8/5(23)

](https://www.g2.com/products/zylab-one/reviews#reviews)

Pricing

**Relativity**
No pricing available

**ZyLAB ONE**
Free Trial

No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Relativity**
3 months

Based on 15 responses

**ZyLAB ONE**
Not enough reviews yet

Return on Investment

**Relativity**
14 months

Based on 14 responses

**ZyLAB ONE**
Not enough reviews yet

Perceived Cost

**Relativity**
$$$$$

**ZyLAB ONE**
$$$$$

Average Discount

**Relativity**
8%

**ZyLAB ONE**
Not enough reviews yet

 ![Relativity](https://images.g2crowd.com/uploads/product/hd_favicon/8e194324cf1fdf34085c6032d94dee76/relativity.svg "Relativity")

 ![ZyLAB ONE](https://images.g2crowd.com/uploads/product/hd_favicon/d734730e78e67a1b66298f05c83cd6c5/zylab-one.svg "ZyLAB ONE")

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Pros & Cons

**Relativity**
[
Ease of Use (81)
](https://www.g2.com/products/relativity/reviews?filters%5Bsentiment_snippet%5D=1218436&qs=pros-and-cons#reviews)[
Innovation (64)
](https://www.g2.com/products/relativity/reviews?filters%5Bsentiment_snippet%5D=1218779&qs=pros-and-cons#reviews)[
Performance Issues (65)
](https://www.g2.com/products/relativity/reviews?filters%5Bsentiment_snippet%5D=1219209&qs=pros-and-cons#reviews)[
Difficult Learning (35)
](https://www.g2.com/products/relativity/reviews?filters%5Bsentiment_snippet%5D=1218614&qs=pros-and-cons#reviews)

**ZyLAB ONE**
Not enough data

Integrations

**Relativity**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/aws-lambda.jpg "Product Avatar Image")

AWS Lambda

](https://www.g2.com/products/aws-lambda/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ee0ea81d3a53022099e08e2381043941/blackout.png "Product Avatar Image")

Blackout

](https://www.g2.com/products/blackout/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/vendor/image/2069194/large_detail_6fcc9aa01b56a5c2a28559037dd2d8f1.png "Product Avatar Image")

eDiscovery AI (CaseBot)

](https://www.g2.com/products/ediscovery-ai-casebot/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_35fa592f83536a70f4b973b10a858397/harvey-ai.png "Product Avatar Image")

Harvey AI

](https://www.g2.com/products/harvey-ai/reviews)[
View all
](https://www.g2.com/products/relativity/integrations)

**ZyLAB ONE**
Not enough data

Screenshots

**Relativity**
 ![Relativity screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/170546/Data-Analytics-Targeted-to-Different-Users.png)

**ZyLAB ONE**
 ![ZyLAB ONE screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/95884/ZyLAB-Auto-Redaction.png)

Ratings

Meets Requirements

**Relativity**

8.7

8.7517

**ZyLAB ONE**

9.5

9.519

Ease of Use

**Relativity**

8.3

8.3530

**ZyLAB ONE**

9.7

9.719

Ease of Setup

**Relativity**

7.8

7.8390

**ZyLAB ONE**
Not enough data

Ease of Admin

**Relativity**

7.9

7.9377

**ZyLAB ONE**
Not enough data

Quality of Support

**Relativity**

8.3

8.3504

**ZyLAB ONE**

9.8

9.819

Has the product been a good partner in doing business?

**Relativity**

8.8

8.8362

**ZyLAB ONE**
Not enough data

Product Direction (% positive)

**Relativity**

8.4

8.4512

**ZyLAB ONE**

9.4

9.418

Features

eDiscovery[Hide 58 FeaturesShow 58 Features](javascript:void(0);)

7.8

334

9.0

5

Document Collection

Legal Hold

7.3(won by default)

226

|

Verified

Not enough data

Document Collection

7.5(won by default)

243

|

Verified

Not enough data

Document Processing

8.4(won by default)

288

Not enough data

Document Review

Project Analytics

8.3

290

|

Verified

9.0(won by 0.7)

5

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Document Review

9.1(won by default)

314

|

Verified

Not enough data

Project Templates

8.2(won by default)

268

Not enough data

Automated Review

8.1(won by default)

267

|

Verified

Not enough data

User Reporting

7.9(won by default)

278

Not enough data

Permissioned Access

8.4(won by default)

281

|

Verified

Not enough data

Production

8.9(won by default)

289

|

Verified

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Agentic AI - eDiscovery

Autonomous Task Execution

7.1(won by default)

40

Not enough data

Multi-step Planning

7.2(won by default)

40

Not enough data

Cross-system Integration

7.2(won by default)

42

Not enough data

Natural Language Interaction

6.8(won by default)

40

Not enough data

Proactive Assistance

6.6(won by default)

39

Not enough data

Decision Making

7.2(won by default)

41

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Collaboration Tools

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Full Text Extraction

Not enough data

Not enough data

Document Imaging

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Full Text Search

Not enough data

Not enough data

Categorization/Grouping

Not enough data

Not enough data

API

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Optical Character Recognition

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Keyword Search

Not enough data

Not enough data

Metadata Extraction

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Multiple File Format Support

Not enough data

Not enough data

Data Retention Management

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Metadata Management

Not enough data

Not enough data

Topic Clustering

Not enough data

Not enough data

Natural Language Search

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Indexing

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Duplicate Detection

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Case Management

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Document Classification

Not enough data

Not enough data

Investigation Management[Hide 48 FeaturesShow 48 Features](javascript:void(0);)

7.8

126

Not enough data

API

API

Not enough data

Not enough data

Reporting & Statistics

Reporting & Statistics

Not enough data

Not enough data

AI Copilot

AI Copilot

Not enough data

Not enough data

Customizable Forms

Customizable Forms

Not enough data

Not enough data

Third-Party Integrations

Third-Party Integrations

Not enough data

Not enough data

Contact Management

Contact Management

Not enough data

Not enough data

Workflow Management

Workflow Management

Not enough data

Not enough data

Customizable Reports

Customizable Reports

Not enough data

Not enough data

Activity Dashboard

Activity Dashboard

Not enough data

Not enough data

Alerts/Notifications

Alerts/Notifications

Not enough data

Not enough data

Data Import/Export

Data Import/Export

Not enough data

Not enough data

Compliance Management

Compliance Management

Not enough data

Not enough data

Document Management

Document Management

Not enough data

Not enough data

Reminders

Reminders

Not enough data

Not enough data

Mobile Access

Mobile Access

Not enough data

Not enough data

Generative AI

Generative AI

Not enough data

Not enough data

Case Management

Case Management

Not enough data

Not enough data

Access Controls/Permissions

Access Controls/Permissions

Not enough data

Not enough data

Data Visualization

Data Visualization

Not enough data

Not enough data

Task Management

Task Management

Not enough data

Not enough data

Configurable Workflow

Configurable Workflow

Not enough data

Not enough data

Secure Data Storage

Secure Data Storage

Not enough data

Not enough data

Audit Management

Audit Management

Not enough data

Not enough data

Audit Trail

Audit Trail

Not enough data

Not enough data

Search/Filter

Search/Filter

Not enough data

Not enough data

Status Tracking

Status Tracking

Not enough data

Not enough data

Evidence Management

Evidence Management

Not enough data

Not enough data

Case Notes

Case Notes

Not enough data

Not enough data

Multi-Location

Multi-Location

Not enough data

Not enough data

Incident Management

Incident Management

Not enough data

Not enough data

Inspection Management

Inspection Management

Not enough data

Not enough data

Intake Management

Intake Management

Not enough data

Not enough data

Corrective and Preventive Actions (CAPA)

Corrective and Preventive Actions (CAPA)

Not enough data

Not enough data

Single Sign On

Single Sign On

Not enough data

Not enough data

Risk Assessment

Risk Assessment

Not enough data

Not enough data

Records Management

Records Management

Not enough data

Not enough data

Subject Profiles

Subject Profiles

Not enough data

Not enough data

Built-In Database

Built-In Database

Not enough data

Not enough data

Data Management

Data Management

Not enough data

Not enough data

eDiscovery

eDiscovery

Not enough data

Not enough data

Case Management

Intake

7.9(won by default)

107

Not enough data

Assignment

7.9(won by default)

106

Not enough data

Escalation

8.0(won by default)

105

Not enough data

Analytics

Monitoring

8.3(won by default)

111

Not enough data

Metrics

8.4(won by default)

112

Not enough data

Compliance

8.1(won by default)

106

Not enough data

Agentic AI - Investigation Management

Cross-system Integration

7.5(won by default)

18

Not enough data

Proactive Assistance

6.2(won by default)

15

Not enough data

AI Legal Assistant[Hide 39 FeaturesShow 39 Features](javascript:void(0);)

7.0

16

Not enough data

Knowledge Management

Knowledge Management

Not enough data

Not enough data

Autonomous Task Execution

Autonomous Task Execution

Not enough data

Not enough data

Natural Language Processing

Natural Language Processing

Not enough data

Not enough data

Adaptive Learning

Adaptive Learning

Not enough data

Not enough data

Workflow Automation

Workflow Automation

Not enough data

Not enough data

Natural Language Interface

Natural Language Interface

Not enough data

Not enough data

Independent Decision Making

Independent Decision Making

Not enough data

Not enough data

Proactive Intervention

Proactive Intervention

Not enough data

Not enough data

For Legal Professionals

For Legal Professionals

Not enough data

Not enough data

Legal Compliance

Legal Compliance

Not enough data

Not enough data

Review Automation

Review Automation

Not enough data

Not enough data

Legal Analytics and Insight

Legal Analytics and Insight

Not enough data

Not enough data

Quality Assurance

Quality Assurance

Not enough data

Not enough data

Contract Drafting

Contract Drafting

Not enough data

Not enough data

Multi-step Planning

Multi-step Planning

Not enough data

Not enough data

Text Summarization

Text Summarization

Not enough data

Not enough data

Data Protection

Data Protection

Not enough data

Not enough data

Automated Text Generation

Automated Text Generation

Not enough data

Not enough data

Litigation Support

Litigation Support

Not enough data

Not enough data

Cross-system Integration

Cross-system Integration

Not enough data

Not enough data

Due Diligence

Due Diligence

Not enough data

Not enough data

Generative AI - AI Legal Assistant

Text Generation

6.9(won by default)

7

Not enough data

Text Summarization

6.5(won by default)

8

Not enough data

LLM and NLP - AI Legal Assistant

Natural Language Processing (NLP)

7.5(won by default)

8

Not enough data

Technology Benefit - AI Legal Assistant

Drafting Assistance

6.0(won by default)

8

Not enough data

Review Automation

7.7(won by default)

11

Not enough data

Due Diligence

6.1(won by default)

6

Not enough data

Legal Analytics and Insight

6.4(won by default)

7

Not enough data

Consistency, Accuracy and Efficiency - AI Legal Assistant

Consistency and Quality Assurance

7.1(won by default)

7

Not enough data

Automation using Legal Tech - AI Legal Assistant

Litigation Support

7.9(won by default)

8

Not enough data

Compliance and Data Security - AI Legal Assistant

Data Protection

8.5(won by default)

9

Not enough data

Ease of Use and Adaptability - AI Legal Assistant

Ease of Use and Adaptability

8.2(won by default)

14

Not enough data

Agentic AI - AI Legal Assistant

Autonomous Task Execution

6.7(won by default)

7

Not enough data

Multi-step Planning

7.1(won by default)

7

Not enough data

Cross-system Integration

5.8(won by default)

6

Not enough data

Adaptive Learning

7.1(won by default)

8

Not enough data

Natural Language Interaction

6.7(won by default)

6

Not enough data

Proactive Assistance

6.4(won by default)

6

Not enough data

Decision Making

7.1(won by default)

7

Not enough data

Legal Hold[Hide 6 FeaturesShow 6 Features](javascript:void(0);)

8.1

40

Not enough data

Platform Data

Platform Search

8.6(won by default)

37

Not enough data

Dashboard

8.2(won by default)

37

Not enough data

Alerts and Notifications

7.7(won by default)

36

Not enough data

Document Management

Hold Requests

8.2(won by default)

37

Not enough data

Document Repository

8.4(won by default)

39

Not enough data

Template Library

8.1(won by default)

36

Not enough data

Public Records Management[Hide 13 FeaturesShow 13 Features](javascript:void(0);)

8.7

22

Not enough data

Request Management

Online Forms

8.6(won by default)

12

Not enough data

Workflow Assignment

8.8(won by default)

15

Not enough data

Public Database

8.6(won by default)

14

Not enough data

Common Documents

8.9(won by default)

16

Not enough data

Digital Storage

8.1(won by default)

16

Not enough data

Role-Based Permissions

9.3(won by default)

18

Not enough data

Audit Trail

8.9(won by default)

17

Not enough data

Payment Processing

Feature Not Available

Not enough data

Workflow Management

Automated Reminders

8.8(won by default)

15

Feature Not Available

Communication Tools

8.9(won by default)

16

Feature Not Available

Cross-Department Collaboration

8.6(won by default)

16

Not enough data

Reporting

Dashboards

8.1(won by default)

18

Not enough data

Basic Reporting

8.3(won by default)

18

Not enough data

Legal Document Management[Hide 57 FeaturesShow 57 Features](javascript:void(0);)

7.5

9

Not enough data

Storage and Collaboration - Legal Document Management

Editing and Tracking

7.4(won by default)

7

Not enough data

Centralised Database

8.9(won by default)

6

Not enough data

Accessibility and Permission for Sharing

7.9(won by default)

7

Not enough data

Document Storage

9.2(won by default)

6

Not enough data

File Sharing

Not enough data

Not enough data

Expense Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Document Management - Legal Document Management

Search and Retreival

9.0(won by default)

8

Not enough data

Synchronization of Data

6.1(won by default)

6

Not enough data

Versioning

6.4(won by default)

6

Not enough data

Full Text Search

Not enough data

Not enough data

Analysis - Legal Document Management

Document Review

9.3(won by default)

7

Not enough data

Legal Analytics

7.8(won by default)

6

Not enough data

Artificial Intelligence - Legal Document Management

AI Automation

6.4(won by default)

7

Not enough data

Generative AI

Not enough data

Not enough data

Document Automation

Not enough data

Not enough data

Accessibility - Legal Document Management

Cross-Platform Access

6.9(won by default)

6

Not enough data

Agentic AI - Legal Document Management

Cross-system Integration

6.7(won by default)

6

Not enough data

Natural Language Interaction

5.6(won by default)

6

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Customizable Templates

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Document Check-In/Out

Not enough data

Not enough data

Client Management

Not enough data

Not enough data

Document Capture

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

For Legal Professionals

Not enough data

Not enough data

Optical Character Recognition

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Document Classification

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Document Generation

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Deadline Management

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Case Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

API

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Show 1 feature category with incomplete data

Governance, Risk & Compliance[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Incident Management

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Evidence Management

Not enough data

Not enough data

Risk Alerts

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Sarbanes-Oxley Compliance

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Operational Risk Management

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Enterprise Risk Management

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

IT Risk Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Issue Management

Not enough data

Not enough data

Internal Controls Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Environmental Compliance

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Risk Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Governance

Not enough data

Not enough data

Corrective and Preventive Actions (CAPA)

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

FDA Compliance

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Relativity](https://images.g2crowd.com/uploads/product/hd_favicon/8e194324cf1fdf34085c6032d94dee76/relativity.svg "Relativity")](https://www.g2.com/products/relativity/reviews)

Relativity

Small-Business(50 or fewer emp.)

21.1%

Mid-Market(51-1000 emp.)

43.5%

Enterprise(\> 1000 emp.)

35.4%

[![ZyLAB ONE](https://images.g2crowd.com/uploads/product/hd_favicon/d734730e78e67a1b66298f05c83cd6c5/zylab-one.svg "ZyLAB ONE")](https://www.g2.com/products/zylab-one/reviews)

ZyLAB ONE

Small-Business(50 or fewer emp.)

42.9%

Mid-Market(51-1000 emp.)

33.3%

Enterprise(\> 1000 emp.)

23.8%

Small-Business

(50 or fewer emp.)

21.1%

42.9%

Mid-Market

(51-1000 emp.)

43.5%

33.3%

Enterprise

(\> 1000 emp.)

35.4%

23.8%

Reviewers' Industry

[![Relativity](https://images.g2crowd.com/uploads/product/hd_favicon/8e194324cf1fdf34085c6032d94dee76/relativity.svg "Relativity")](https://www.g2.com/products/relativity/reviews)
Relativity

Legal Services

45.4%

Law Practice

21.4%

Consulting

5.7%

Information Technology and Services

5.2%

Accounting

3.7%

Other

18.5%

[![ZyLAB ONE](https://images.g2crowd.com/uploads/product/hd_favicon/d734730e78e67a1b66298f05c83cd6c5/zylab-one.svg "ZyLAB ONE")](https://www.g2.com/products/zylab-one/reviews)
ZyLAB ONE

Legal Services

42.9%

Information Technology and Services

14.3%

Higher Education

14.3%

Government Administration

14.3%

Banking

9.5%

Other

4.8%

FAQs

## Relativity vs ZyLAB ONE eDiscovery FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Relativity vs ZyLAB ONE eDiscovery?

ZyLAB ONE eDiscovery stands out for higher reviewer satisfaction scores and ease of use, while Relativity is more widely adopted and recognized for its advanced features and innovation.

| [Relativity](https://www.g2.com/products/relativity/reviews) | [ZyLAB ONE eDiscovery](https://www.g2.com/products/zylab-one/reviews) |
| --- | --- |
| 4.5/5 (653 reviews) | 4.8/5 (23 reviews) |
| — | — |
| 7.8 | — |
| 8.3 | 9.8 |
| Innovation (64 all-time mentions) | Ease of Use (recent reviews) |

### How do the pricing models of Relativity and ZyLAB ONE eDiscovery compare?

ZyLAB ONE eDiscovery is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Relativity.

- **Relativity:** In recent reviews, several reviewers cite high costs and note that the price can be prohibitive for certain workflows or small investigations.
- **ZyLAB ONE eDiscovery:** Reviewers consistently highlight satisfaction with the value provided, with no recent complaints about pricing.
- **Switching reasons:** Recent reviewers mention switching from Relativity to alternatives like Everlaw due to superior user experience and value.

### What are the best alternatives to Relativity and ZyLAB ONE eDiscovery?

The top three alternatives to Relativity and ZyLAB ONE eDiscovery are Everlaw, Logikcull, and Casepoint.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Relativity](https://www.g2.com/products/relativity/reviews) | 4.5/5 (653 reviews) | — | In recent reviews, several reviewers cite high costs and note that the price can be prohibitive for certain workflows or small investigations. | Innovation (64 all-time mentions) |
| [ZyLAB ONE eDiscovery](https://www.g2.com/products/zylab-one/reviews) | 4.8/5 (23 reviews) | — | Reviewers consistently highlight satisfaction with the value provided, with no recent complaints about pricing. | Ease of Use (recent reviews) |
| [Everlaw](https://www.g2.com/products/everlaw/reviews) | 4.7/5 (741 reviews) | Small-Business | Reviewers highlight superior user experience and value compared to Relativity. | User Experience (recent reviews) |
| [Logikcull](https://www.g2.com/products/logikcull/reviews) | 4.7/5 (517 reviews) | Small-Business | — | Ease of Use (recent reviews) |
| [Casepoint](https://www.g2.com/products/casepoint/reviews) | 4.7/5 (25 reviews) | Mid-Market | — | Comprehensive Feature Set (recent reviews) |

### Which eDiscovery features should I prioritize when comparing Relativity and ZyLAB ONE eDiscovery?

Buyers should prioritize Document Review, Ease of Use, Analytics, AI Integration, and Customer Support when comparing Relativity and ZyLAB ONE eDiscovery.

- **Document Review:** Relativity has 50 all-time mentions for Document Review; ZyLAB ONE eDiscovery is frequently praised for efficient document review in recent reviews.
- **Ease of Use:** Relativity: 8.3; ZyLAB ONE eDiscovery: 9.7.
- **Analytics:** Relativity: 29 all-time mentions for Analytics; ZyLAB ONE eDiscovery: praised for powerful analytics and search in recent reviews.
- **AI Integration:** Relativity: 64 all-time mentions for Innovation, including AI features; ZyLAB ONE eDiscovery: reviewers highlight auto-redaction and predictive coding.
- **Customer Support:** Relativity: 8.3; ZyLAB ONE eDiscovery: 9.8.

### What are the pros and cons of Relativity vs ZyLAB ONE eDiscovery?

Relativity's headline strength is innovation and advanced analytics, while ZyLAB ONE eDiscovery excels in ease of use and customer support.

- **Relativity strengths:** Innovation (64 all-time mentions), Document Review (50), Analytics (29), Customization (31), and strong support community (31).
- **Relativity trade-offs:** Performance issues (69), Difficult learning curve (35), Expensive (29), Slow performance (29), Not user-friendly (28), Limited features (27).
- **ZyLAB ONE eDiscovery strengths:** Ease of use (recent reviews), efficient document review, powerful analytics, auto-redaction, and high customer support satisfaction.
- **ZyLAB ONE eDiscovery trade-offs:** Initial learning curve can be overwhelming, but training resources are highly rated.

### Is Relativity or ZyLAB ONE eDiscovery better for small businesses?

ZyLAB ONE eDiscovery is the better fit for small businesses, as reflected by its higher Ease of Use and Quality of Support scores and positive small-business reviewer sentiment.

- **Relativity:** Largest segment not specified; reviewers note that high costs and complexity can be challenging for small investigations and smaller teams.
- **ZyLAB ONE eDiscovery:** Largest segment not specified; reviewers consistently highlight ease of use, quick onboarding, and strong support, making it accessible for small-business users.

### Which eDiscovery platform has better integrations?

Relativity is favored for integrations, with reviewers mentioning integration with Intella.

- **Relativity:** Intella integration is cited in recent reviews.
- **ZyLAB ONE eDiscovery:** No specific integrations are mentioned in recent reviews.

### How do Relativity and ZyLAB ONE eDiscovery compare on customer support?

ZyLAB ONE eDiscovery outperforms Relativity on Quality of Support by a material margin, with scores of 9.8 versus 8.3.

- **Relativity:** Reviewers describe responsive support, helpful documentation, and a strong support community, though some mention delays and complexity in support workflows.
- **ZyLAB ONE eDiscovery:** Reviewers consistently praise customer support, citing 24/7 availability, fast responses, and effective training resources.

### Which is easier to implement, Relativity or ZyLAB ONE eDiscovery?

Relativity and ZyLAB ONE eDiscovery are rated similarly on Ease of Setup, with Relativity scoring 7.8 and ZyLAB ONE eDiscovery lacking a published score.

- **Relativity:** Reviewers describe setup as straightforward but note that complex workflows and large environments can make implementation feel overwhelming for new users.
- **ZyLAB ONE eDiscovery:** Reviewers highlight easy onboarding, intuitive tutorials, and quick user training, with some noting an initial learning curve that is quickly overcome with provided resources.

### Which product has better Document Review?

Relativity is more frequently cited for Document Review, with 50 all-time mentions, while ZyLAB ONE eDiscovery is praised for efficient and user-friendly document review in recent reviews.

- **Relativity:** 50 all-time mentions for Document Review; reviewers highlight advanced review workflows, AI-powered features, and customizable review queues.
- **ZyLAB ONE eDiscovery:** Reviewers consistently praise efficient document review, auto-redaction, and ease of use for both novice and expert users.

Alternatives

**Relativity Alternatives**

 ![Everlaw](https://images.g2crowd.com/uploads/product/hd_favicon/431c64fa466f849541562c9467987b8a/everlaw.svg "Everlaw")

[
Everlaw
](/products/everlaw/reviews)

 ![Logikcull](https://images.g2crowd.com/uploads/product/hd_favicon/1d8d5033988906903be3883bef657b6f/logikcull.svg "Logikcull")

[
Logikcull
](/products/logikcull/reviews)

 ![Casepoint](https://images.g2crowd.com/uploads/product/hd_favicon/ffa21aa1a61f8776f0c93d854e82c0dd/casepoint.svg "Casepoint")

[
Casepoint
](/products/casepoint/reviews)

 ![DISCO Platform](https://images.g2crowd.com/uploads/product/hd_favicon/1340200ffb5b759d7e365f58c2cd8146/disco-disco-platform.svg "DISCO Platform")

[
DISCO Platform
](/products/disco-disco-platform/reviews)

**ZyLAB ONE Alternatives**

 ![Everlaw](https://images.g2crowd.com/uploads/product/hd_favicon/431c64fa466f849541562c9467987b8a/everlaw.svg "Everlaw")

[
Everlaw
](/products/everlaw/reviews)

 ![Rev](https://images.g2crowd.com/uploads/product/hd_favicon/4c706f36c942fe6e1a57e3149b343eb8/rev.svg "Rev")

[
Rev
](/products/rev/reviews)

 ![DISCO Platform](https://images.g2crowd.com/uploads/product/hd_favicon/1340200ffb5b759d7e365f58c2cd8146/disco-disco-platform.svg "DISCO Platform")

[
DISCO Platform
](/products/disco-disco-platform/reviews)

 ![Exterro Data Risk Management Platform](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_b4a1b1361c57c66708630c127babc027/exterro-data-risk-management-platform.png "Exterro Data Risk Management Platform")

[
Exterro Data Risk...
](/products/exterro-data-risk-management-platform/reviews)